Senior Enterprise Risk Management Specialist

November 3

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Spring Health

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Healthcare Insurance • Wellness • SaaS

Spring Health is a comprehensive mental health solution designed for employers and health plans. It utilizes Precision Mental Healthcare to deliver personalized mental health support by matching individuals with the right care, whether it's digital support, meditation exercises, coaching, therapy, or medication. By partnering with leading organizations, Spring Health aims to improve mental health accessibility and outcomes, reduce employee turnover, and enhance productivity. Trusted by over 4,500 organizations, the company provides an evidence-based approach that has been proven to deliver positive clinical and financial results.

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

📋 Description

• Supporting leadership in operationalizing Spring Health’s risk appetite and tolerance, embedding ERM into strategy-setting, business planning, and decision-making. • Defining consistent risk criteria (likelihood, impact, velocity, resilience) and maintaining dynamic risk profiles and a portfolio view that adapts to business changes, digital health innovations, and regulatory shifts (ISO & COSO). • Monitoring internal and external risk indicators, including those specific to behavioral and digital health (e.g., telehealth regulation, data privacy, interoperability). • Assessing risks tied to significant organizational changes, new initiatives, or market disruptions, ensuring agility and responsiveness (COSO: substantial change; ISO: dynamic). • Guiding business areas in designing and executing mitigation and business continuity plans, and validating corrective actions through closure for effectiveness and sustainability. • Preparing clear, decision-oriented reporting for the ERM Committee, senior leadership, and other stakeholders, leveraging risk registers, analytics, and technology platforms. • Collaborating across Corporate Compliance, Information Security, Quality, and Legal to align ERM with compliance, continuity, and resilience frameworks, and providing a portfolio-level risk view to support governance and oversight. • Promoting a risk-aware culture aligned with Spring Health’s mission through training and education that incorporate diverse perspectives. • Continuously reviewing and refining ERM processes to reflect industry best practices, COSO principles, and ISO 31000 standards. • Performing other related duties to advance enterprise resilience.

🎯 Requirements

• Bachelor’s degree required; a master’s degree or relevant certifications (e.g., COSO ERM, CRM, PMI-RMP) preferred. • 5+ years of progressive experience in risk management (8+ preferred). • Proven success in embedding risk management frameworks into business practices, not just developing them. • Ability to translate complex risk concepts into actionable strategies that support organizational objectives. • Familiarity with relevant laws, regulations, and industry standards in risk management, compliance, digital health, and business continuity. • Strong organizational skills and experience managing complex projects from end to end, with a track record of achieving measurable outcomes. • Demonstrated ability to work across functions and build strong relationships with senior leaders and operational teams. • High integrity, professionalism, intellectual curiosity, accountability, and adaptability in a rapidly changing environment. • Excited to work on a broad variety of risk areas, committed to confidentiality, and open to organizational change and growth.

🏖️ Benefits

• Health, Dental, Vision benefits start on your first day at Spring. • You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. • Employer sponsored 401(k) match of up to 2% for retirement planning • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. • We offer competitive paid time off policies including vacation, sick leave and company holidays. • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. • Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care • Up to $1,000 Professional Development Reimbursement a year. • $200 per year donation matching to support your favorite causes.