Vice President, Product Design

Job not on LinkedIn

August 13

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $215k - $358k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

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Sprinklr

WebsiteLinkedInAll Job Openings

SaaS • Artificial Intelligence • Enterprise

Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.

1001 - 5000 employees

Founded 2010

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

📋 Description

• What You Will Do – You will lead a multidisciplinary team of product designers, UX researchers, and design ops professionals. • As a leader in Design, you will develop a thorough understanding of customer expectations and competitor activity. This role requires expertise to deliver the product design strategy as well as demonstrable team leadership experience, to lead the team to success. • Continuously assess market trends, user insights, and competitive landscape to inform design decisions. • Apply fundamental user experience, design, and research principles to deliver products that meet our customers’ needs. • Inspire and coach the product design team to deliver best practice product design by creating a user centric department • Build a consistent and compelling user journey across our brands product portfolio to maximize consumer metrics. • Strong understanding of design systems, UX principles, and accessibility standards. • Market Analysis – Conduct market research to identify customer needs that our products can fulfil, assess the market’s current and future trends and figure out the competitive landscape. • Product Strategy – Device product strategy to drive product vision, respond to market needs, compete effectively with other providers, communicate product value, extract value for Sprinklr (through effective pricing and packaging), drive partnership with implementation and integration partners. • New Product Introduction – Ideate new opportunities, align internal stakeholders, sign-on definition partner customers, set goals with sales leadership, create and execute launch plans, analyze new product success and improve GTM. • Company/Product Positioning and Messaging – Identify customer segments, determine product positioning in the same and value proposition. Build effective communication to serve the same. Participate at industry conferences, forums, social media and other communication channels to spread the company mission and product messaging. Work with industry analysts to position products effectively. • Offering the opportunity to have a significant impact on the strategic direction of the company, being involved in decision-making processes that shape the overall product design and user experience strategies.

🎯 Requirements

• Lead a multidisciplinary team of product designers, UX researchers, and design ops professionals. • Develop a thorough understanding of customer expectations and competitor activity to deliver the product design strategy and demonstrate team leadership experience. • Continuously assess market trends, user insights, and competitive landscape to inform design decisions. • Apply fundamental user experience, design, and research principles to deliver products that meet our customers’ needs. • Inspire and coach the product design team to deliver best practice product design by creating a user centric department. • Build a consistent and compelling user journey across our brands product portfolio to maximize consumer metrics. • Strong understanding of design systems, UX principles, and accessibility standards. • Market Analysis – Conduct market research to identify customer needs that our products can fulfil, assess the market’s current and future trends and figure out the competitive landscape. • Product Strategy – Device product strategy to drive product vision, respond to market needs, compete effectively with other providers, communicate product value, extract value for Sprinklr (through effective pricing and packaging), drive partnership with implementation and integration partners. • New Product Introduction – Ideate new opportunities, align internal stakeholders, sign-on definition partner customers, set goals with sales leadership, create and execute launch plans, analyze new product success and improve GTM. • Company/Product Positioning and Messaging – Identify customer segments, determine product positioning in the same and value proposition. Build effective communication to serve the same. Participate at industry conferences, forums, social media and other communication channels to spread the company mission and product messaging. Work with industry analysts to position products effectively.

🏖️ Benefits

• For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. • The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.