Sprinklr
1001 - 5000 employees
Founded 2010
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.
VP, Business Transformation – Operations
🕒 April 3
🏖️ New Jersey, New York, +1 more states – Remote
💵 $236k - $394k / year
⏰ Full Time
🔴 Lead
⚙️ Operations
🦅 H1B Visa Sponsor
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Sprinklr
1001 - 5000 employees
Founded 2010
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.
📋 Description
• Establish and Lead the Transformation Office • Stand up and run a PMO for the Top 10 • Manage Red Team Review Cycles • Own the annual and quarterly BMS calendar • Craft CEO-quality narratives that synthesize signals into insights and decisions
🎯 Requirements
• 18+ years in business operations, chief-of-staff, consulting, strategy/ops, or enterprise PMO roles • 8+ years supporting C-suite leaders • Program/portfolio management expertise across complex, cross-functional initiatives • Fluent with OKRs, RAID, dashboards • Experience establishing or leading a Transformation Office and driving enterprise-wide change initiatives • Strong track record managing Red Team reviews, implementing process rigor, and ensuring follow-up on learnings • Outstanding attention to detail, time management, and meeting deadlines • Strong command of Microsoft 365 (PowerPoint, Excel, Power BI), SharePoint/Teams, and collaboration workflows • Nice-to-have: PMP/PgMP, Prosci/Change Management, OKR certification
🏖️ Benefits
• Voluntary healthcare coverage • Paid time off • 401k plan with 100% vested company contributions • Flexible paid time off • Generous caregiver and parental leaves • Life and disability insurance • Health benefits including medical, dental, vision, and prescription drug coverage
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