VP of Global Field Operations

🕒 May 28

🗻 New Hampshire, New Jersey, +3 more states – Remote

🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote

💵 $215k - $358k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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Sprinklr

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

SaaS • Artificial Intelligence • Enterprise

Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.

📋 Description

• Report to the SVP of Revenue Operations in a $1B SaaS business • Lead global sales execution and operational cadence • Manage and mentor regional operations leaders • Oversee the implementation of standardized customer engagement practices • Drive the adherence to Annual Operating Plans • Identify bottlenecks in sales processes and implement solutions • Foster a culture of operational excellence and change management

🎯 Requirements

• Strong experience in regional execution and operational discipline • Proven track record of driving sales execution and forecasting • Experience with performance management frameworks • Familiarity with Customer Engagement Lifecycle processes • Ability to standardize sales methodologies across global theaters • Strong background in compensation planning and territory management • Experience in partner integration and deal structuring

🏖️ Benefits

• Voluntary healthcare coverage • Paid time off • Generous caregiver and parental leaves • Life and disability insurance • Health benefits including medical, dental, vision, and prescription drug coverage • 401k plan with 100% vested company contributions • Flexible paid time off • Holidays