Forward Deployed Product Manager

Job not on LinkedIn

🕒 October 22

🇺🇸 United States – Remote

💵 $150k - $250k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 2%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Spruce Systems, Inc.

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Spruce Systems, Inc. is a company that specializes in creating verifiable digital credentials for identity management. They provide end-to-end solutions that include the issuance and verification of digital IDs, passes, permits, and data supply chain credentials. Their services are utilized across various sectors, including government, financial services, healthcare, education, and marketplaces. Spruce's platforms and open-source libraries, like SpruceKit, facilitate easy integration of digital credential capabilities, enhancing privacy and security. With a focus on privacy-by-design, Spruce ensures digital identity management that is both user-centric and secure.

📋 Description

• Work directly with state government partners through discovery, architecture, and design • Understand users, policy environments, constraints, and workflows firsthand • Identify underlying customer problems beyond stated requirements • Act as a trusted product advisor to public-sector stakeholders • Own the end-to-end product picture across statewide wallets, citizen-facing portals, APIs, and underlying services • Help partners shape roadmaps and priorities and ensure solutions address real problems • Partner with engineering, design, and delivery leads from definition through deployment • Design and conduct user research with users, stakeholders, and end users • Conduct discovery and prototype where appropriate • Synthesize research into product decisions and roadmap direction • Navigate government relationships while introducing evidence that may challenge stated priorities • Identify patterns across customer deployments and connect needs to reusable product capabilities • Put work in front of small pilot groups and use findings to redirect the roadmap • Balance iteration speed with security, accessibility, and reliability requirements • Drive digital credential adoption by onboarding issuers, verifiers, and institutional partners • Develop high-leverage partnerships with university research programs, workforce boards, and employer networks • Own adoption KPIs and use creative, resourceful methods to improve them • Advise executive stakeholders including agency directors, university leadership, and ecosystem partners

🎯 Requirements

• 6–10+ years of product experience at startups or building new product initiatives • Experience in an early-stage environment where you personally shipped product and moved quickly • Zero-to-one experience taking a product from nothing to shipped or pursuing entirely new opportunities • Ideally, meaningful experience in education, workforce development, or adjacent sectors • Experience in government or another highly regulated environment • Genuine customer-embedded experience; forward-deployed product, solutions PM, implementation, or founder-led delivery experience counts • Demonstrated, hands-on user research experience, including designing and running discovery and turning it into product decisions • Technical depth sufficient to work comfortably with engineers and APIs, services, and system design • Comfort with ambiguity, broad surface area, and shifting priorities • Executive-level credibility with agency directors, university chancellors, and institutional partners • Based in the U.S. and excited to engage directly with state government partners • Passion for workforce development and expanding opportunity through technology • Must be eligible and able to pass a government background check • Nice to have: digital identity, IAM/ICAM, credentialing, or authentication systems background • Nice to have: familiarity with accessibility standards, FedRAMP, or NIST frameworks • Nice to have: public-sector procurement and contracting experience • Nice to have: prior engineering or deeply technical systems experience • Nice to have: experience building or growing multi-sided ecosystems, marketplaces, or platform adoption • Nice to have: education technology, learning and employment records, or workforce development program background

🏖️ Benefits

• Substantial travel to state government partner sites may be expected depending on the assigned engagement • Small, high-trust team with autonomy and judgment valued • Equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status

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