Sales Data Analyst, NetSuite

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September 22

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STAFFVIRTUAL

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B2B • Outsourcing • Business Process Outsourcing

STAFFVIRTUAL is an American-owned business process outsourcing (BPO) company with offices in the United States and the Philippines, founded in 2009. The company specializes in building high-performing customer support, back-office, and IT teams tailored to the needs of various businesses, from startups to Fortune 500 companies. Their outsourcing solutions enable clients to scale operations, enhance profitability, and reduce manpower costs, all while maintaining a strong focus on quality and customer satisfaction.

501 - 1000 employees

Founded 2009

🤝 B2B

📋 Description

• Ensure databases are accurate and consistent; update CRM and related systems daily and flag/correct inconsistencies • Monitor margins proactively and provide margin monitoring analysis by rep, territory, and product line • Track pipeline: open leads, conversion rates, average order value (AOV), and lifetime value (LTV) • Provide inventory insights: back-in-stock updates and out-of-stock alerts for high-demand products • Maintain and update sales dashboards to reflect current sales status, daily trends, and projections • Enter and assign all inbound leads to reps in NetSuite and manage lead assignment workflows weekly • Correlate weekly sales activities (calls, meetings, demos) with performance and provide weekly summaries for strategy meetings • Administer incentives: track day-to-day incentive progress, measure weekly success, and suggest improvements • Identify targets (lapsed, new proprietary, new customers) by rep and state and prepare weekly slide decks (WAL/Distribution/Body Jewelry) • Conduct monthly win/loss analysis and territory reporting; monitor monthly sales and spending against budgets • Perform monthly cost and ROI analysis of promotions, incentives, and marketing activities • Conduct customer profiling and segmentation (80/20 rule), flag at‑risk accounts, and analyze purchasing habits by region • Produce monthly performance reports by team and category; manage commission calculations quarterly • Conduct quarterly trend analysis to highlight outliers by rep, region, brand, and product trends • Respond to ad-hoc reporting requests and support FP&A and Sales leadership with data-driven insights

🎯 Requirements

• At least 2 years in a sales support, data analyst, or similar role • Proficient in CRM systems (e.g., NetSuite) and Microsoft Excel • Experience in sales operations, data tracking, and reporting • Familiar with dashboards and performance metrics (AOV, LTV, win/loss, margin) • Strong attention to detail and data accuracy • Comfortable preparing weekly/monthly summaries and presentations • Good organizational and multitasking skills • Strong communication and collaboration skills • Experience with territory reporting, win/loss analysis, and budget tracking • Ability to translate complex data into actionable insights

🏖️ Benefits

• Remote Work Setup • Company Laptop provided • HMO Coverage on Day 1 • Free HMO Dependent After 6 Months • Paid Time Off (Vacation Leave, Sick Leave, Birthday Leave, Maternity Leave, Paternity Leave, Solo Parent Leave, and more) • Unused Leave Conversion • Attendance Bonus • 13th month pay + Government Statutory Benefits • Monthly Prizes and Bonuses • PHP 10k to 30k Referral Bonus • 20K Sign-On Bonus