Case Manager

Job not on LinkedIn

🕒 July 6

🌐 Mexico, El Salvador, +3 more countries – Remote

🇲🇽 Mexico – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇦🇷 Argentina – Remote 🇪🇨 Ecuador – Remote

⏰ Full Time

🟢 Junior

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 48%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stafi

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

👥 HR Tech

Consulting • Marketing • HR Tech

Stafi is a boutique staffing firm that specializes in providing virtual assistants and support staff for law firms and legal professionals. It offers a subscription-based service designed to help law firms manage their workload by providing trained talent such as virtual assistants, receptionists, intake specialists, marketers, and paralegals. These professionals are thoroughly trained to effectively manage various tasks, from legal work to client interactions and marketing. Stafi takes care of the entire hiring process, including training, HR, and ongoing management, ensuring seamless integration into existing teams. The firm is committed to delivering exceptional customer experiences and helping law firms increase productivity and focus on their core business activities.

📋 Description

• Conduct case management introductions for clients. • Monitor that clients receive proper medical treatment or fulfill other requirements. • Conduct regular client check-ins, provide updates, and gather information. • Monitor case progress and accurately document client interactions. • Save and maintain files and reports properly. • Track key deadlines and follow-ups. • Notify and update all stakeholders. • Provide and retrieve information to and from medical providers. • Follow up on liability issues and policy limits. • Communicate with insurance companies, Government Agencies, and USCIS. • Prepare and send MedPay demands as needed.

🎯 Requirements

• At least 1 year of experience in a law firm, with a focus on Personal Injury (PI) and Immigration cases. • Strong understanding of U.S. Personal Injury and Immigration legal procedures and case management. • Background in customer service and sales (highly desirable). • Proficient in verbal and written communication skills in English (C1 or higher). • Excellent prioritization and time-management skills. • Ability to work independently and handle confidential information with discretion. • Permanently resides in Latin America. • Reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection.

🏖️ Benefits

• Long-Term Opportunities: Build a lasting professional relationship with us. • Fully Remote: Work from the comfort of your home—no onsite travel required. • Paid Time Off: Enjoy 2 weeks of paid leave and U.S. holiday recognition. • Wellness Support: Access in-house psychological and wellness coaching services. • Holistic Growth: Free access to coaching programs that support your personal and professional development. • Exclusive Learning Access: Unlock free access to over 200 courses.