Field Applications Scientist

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Standard BioTools

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🧬 Biotechnology

🔬 Science

☁️ SaaS

Biotechnology • Science • SaaS

Standard BioTools is a company specializing in advanced biological research tools, including mass cytometry, imaging mass cytometry, and microfluidics. They offer a variety of products such as the Biomark X9 System for high-throughput genomics and the Hyperion XTi Imaging System, designed to revolutionize spatial biology through unparalleled imaging speeds and automation. Their technology supports applications in genomics analysis, immune profiling, infectious disease study, neuroscience, pharmacogenomics, and translational and clinical research, among others. Furthermore, Standard BioTools provides scientific consultation, custom assay design, and OEM partnerships, making it a versatile partner for research institutions and enterprises.

📋 Description

• Conduct on-site and in-house customer training courses • Provide phone, email and in-person customer applications support, including troubleshooting issues related to user technical skill, instrument operation, experimental design, and data analysis • Assist in the creation and review of technical materials (manuals, application notes, presentations) • Provide technical sales support by conducting applications-based seminars and product demonstrations • Manage proof-of-principle experiments for potential customers evaluating or writing grant applications for purchase of the CyTOF® • Conduct new product evaluation/testing with R&D and beta test sites • Provide constructive personal and customer feedback to R&D team • Create and maintain support information in the company enterprise database • Communicate project status, issues to management, users and staff

🎯 Requirements

• M.S. in life sciences is required • 3-5 years of hands-on experience in biochemistry, or cell biology lab is required • Previous experience in field applications support is desired • Skilled in troubleshooting software, instrumentation, applications, and analysis of flow cytometry and/or mass cytometry platforms • High level bioinformatics skills are highly desirable • Proficient in Microsoft suite, with excellent organizational skills and technical writing ability • Able to travel at least 60% of the time • Strong communication skills and experience delivering scientific presentations • Commitment to customer service • Independent thinker with excellent problem solving and interpersonal skills

🏖️ Benefits

• Health insurance • Professional development