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Branch Administrator

🔥 2 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

🖥️ Administration

đź‘» Ghost score 10%

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Logo of Stannah Group

Stannah Group

1001 - 5000 employees

Founded 1867

🏭 Manufacturing

🤝 B2B

👥 B2C

Manufacturing • B2B • B2C

Stannah Group is a British engineering and manufacturing company that designs, manufactures, supplies and services lifts and stairlifts for homes and buildings. The company produces stairlifts and homelifts for residential customers and larger lift products and installation/maintenance services for commercial buildings such as hotels, hospitals, stations and schools. Stannah also operates a global distribution network, offers maintenance, repair, refurbishment and modernisation services, runs apprenticeship and engineering roles, and reports having sold over 1,000,000 stairlifts worldwide and more than 30,000 lifts in the UK.

đź“‹ Description

• Provide full administrative support to the branch and service team • Liaise by telephone, email, and face-to-face with internal and external customers • Maintain strong communication with internal and external stakeholders • Raise and check invoices • Handle customer records and perform general office duties • Take customer calls and deal with queries • Schedule planned maintenance and liaise directly with customers • Support Health & Safety, Customer Service, Operations, Finance, Risk, and Employee Development • Promote and ensure Health & Safety compliance across branch activity

🎯 Requirements

• Previous experience in a busy administrative role • Previous experience in a busy office environment and general administration • Excellent planning, prioritisation, and organisational skills • Proficiency in Microsoft Office • Strong data interpretation skills • Strong interpersonal and communication abilities • Comfortable working under pressure and handling sensitive situations with professionalism • Appropriate right to work must be held by applicants • Sponsorship is not available

🏖️ Benefits

• Market Aligned Salary, paid on a monthly basis • Profit Share Bonus Scheme, paid to all employees every quarter, based on Group Company profits • 25 days holiday, plus bank holidays • Holiday scheme to buy extra days’ annual leave • Pension Scheme with matched contribution/salary sacrifice • SimplyHealth Cash Plan covering dental, optical, physiotherapy, chiropody treatments and more • Life Assurance Scheme • Long Service award scheme, with holiday benefit • Company Benefits Discount Rewards Scheme, including shop discounts, hotel discounts, days out, and more • Employee Assistance Programme supporting and enhancing well-being • Enhanced maternity and paternity provision • Free parking

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