Senior Logistics, Operations Associate

🕒 July 29

🇺🇸 United States – Remote

💵 $75k - $90k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Starface World

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

💄 Beauty

🛍️ eCommerce

🛒 Retail

💰 Venture Round on 2021-01

Beauty • eCommerce • Retail

Starface World is a company dedicated to transforming skincare into a fun and expressive experience. They offer a range of dermatologist-approved, vegan, and cruelty-free skincare products designed to treat breakouts in a creative way. Starface's product lineup includes cute and colorful hydrocolloid pimple patches, like the Hydro-Stars and special editions with salicylic acid to unclog pores. This brand focuses on self-expression and self-care, turning skincare routines into moments of positivity and playfulness.

📋 Description

• Serve as the primary point of contact for distribution center partners, focusing on outbound logistics • Ensure on-time order fulfillment across assigned retail partners and sales channels • Partner with Finance on procedural compliance for inventory, warehouse operations, and fulfillment and transportation costs • Travel to distribution centers for physical inventory counts approximately two times per year • Maintain and further develop SOPs, vendor guidelines, routing guides, and operational documentation • Support development of operational best practices, tools, and processes across outbound logistics • Analyze operational data, identify trends, measure performance, and support KPIs including retailer chargebacks and claims management • Improve 3PL warehouse fulfillment processes to increase efficiency, reduce costs, and improve on-time delivery • Partner cross-functionally to improve operational processes and business performance • Participate in User Acceptance Testing for system updates and enhancements • Develop understanding of inbound logistics and provide backup support • Manage retailer chargebacks by reviewing claims, identifying root causes, coordinating resolutions, and preventing recurring issues • Analyze shipping records and transaction data to validate claims and identify process improvements • Maintain documentation supporting operational consistency and retailer and vendor relationships • Report directly to the Director of Operations & Logistics

🎯 Requirements

• 4+ years of experience working in supply chain, logistics, operations, or fulfillment within the CPG industry across ecommerce and/or brick-and-mortar retail • Hands-on experience working with 3PL warehouses, distribution centers, and B2B order management • Strong understanding of supply chain operations, including inventory management, warehouse operations, freight logistics, and retailer order fulfillment • Experience working with ERP systems (NetSuite is a plus), warehouse management systems, and advanced Excel • Comfortable analyzing operational metrics to identify trends, solve problems, and improve processes • Ability to independently manage priorities in a fast-paced, fully remote environment • Experience identifying root causes and implementing practical solutions • Ability to communicate effectively across teams and build strong working relationships with internal stakeholders, retailers, warehouses, and external partners • Experience working in a fast-paced, collaborative environment with shifting priorities • Ability to travel up to 20% for physical inventory counts, team offsites, and special projects

🏖️ Benefits

• Bonus eligibility • Access to high-quality health care options • Access to a 401k with 5% employer match eligibility • 4 weeks of vacation plus up to 20 paid holidays • 12 weeks fully paid parental leave • 5 days of pet-ernity leave for pet adoption • Home office & internet supplement stipend • Annual learning & development stipend • Flexible Fridays, and Summer Fridays • Fully remote work environment