Project Manager

🕒 3 days ago

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StarRez, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🏠 Real Estate

💰 Private Equity Round on 2022-01

SaaS • Real Estate

StarRez, Inc. is a comprehensive resident and property management software provider designed to help create thriving residential communities. The company offers a range of solutions tailored for various types of accommodation including higher education, student property management, build-to-rent, co-living, multi-family housing, staff housing, and boarding schools. StarRez provides features such as powerful reporting and analytics, security-focused solutions, roommate matching, communication tools, automated billing, and community engagement programs. They are committed to enhancing the resident experience with scalable, flexible, and secure management solutions.

📋 Description

• Lead end-to-end implementation projects across EMEA, managing timelines, communications, and delivery to ensure successful outcomes • Design and deliver engaging customer training (onsite and remote), preparing clear materials and documentation to support user adoption • Collaborate with internal teams (Support, Development, Sales) to align on customer goals, resolve issues, and contribute to continuous product improvement • Support existing customers and identify growth opportunities, including up-selling additional modules, services, or integrations • Conduct tailored solution demonstrations for new implementations and expansion projects, showcasing value and product capabilities • Contribute to customer resources and best practices, such as help guides, FAQs, release testing feedback, and participation in user groups or trade shows • Work flexibly and independently, coordinating travel, managing competing priorities, and collaborating across global time zones

🎯 Requirements

• 2+ years of experience owning and managing end-to-end customer implementations or projects in a SaaS or higher education context (e.g. Student Information Systems like Oracle, PeopleSoft, SAP, Banner, etc.) • Proven ability to build trusted partner relationships with customers and internal stakeholders • Strong oral and written communication skills, including experience presenting to senior audiences • Excellent problem-solving, issue management, and analytical skills • Ability to prioritize and manage multiple projects in a fast-paced environment • Detail-oriented with strong documentation and follow-through skills • Technologically curious, with the ability to quickly learn new tools and systems

🏖️ Benefits

• Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years • A supportive team environment with emphasis on learning and development opportunities • Our Promise: You will learn, grow, and be appreciated for your impact and contributions. • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.