IRA Operations Specialist

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November 20

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StartEngine

WebsiteLinkedInAll Job Openings

Finance • Fintech • Marketplace

StartEngine is a company focused on equity crowdfunding, which allows startups and early-stage companies to raise capital from a large number of investors, including non-accredited investors. StartEngine provides a platform for companies to list their offerings and connect with potential investors, democratizing the fundraising process by utilizing online crowdfunding methods.

51 - 200 employees

Founded 2014

💸 Finance

💳 Fintech

🏪 Marketplace

📋 Description

• Manage end-to-end processing of IRA accounts, including new account openings, document validation, and custodian registration. • Serve as the primary operational liaison with Equity Trust and other IRA custodians. • Track requirements, resolve missing information, and proactively keep accounts moving without needing internal follow-ups. • Coordinate IRA transfers, ensuring accuracy and completeness of documentation. • Oversee IRA investment submissions, registration steps, and custodian confirmations. • Maintain accurate records, reconcile balances, and review custodian statements. • Support miscellaneous IRA-related workflows such as auditing documents, FMV updates, and routine reconciliations. • Look for opportunities to improve investor experience and overall process speed. • Identify manual workflows that can be automated to reduce friction for both investors and internal teams. • Collaborate with engineering, product, and operations to enhance IRA workflows, improve UX, and reduce repetitive follow-ups with custodians. • Use tools like Excel and n8n to streamline operations, track status, and implement lightweight automations. • Support IRA/trust custody operational procedures such as FMV updates, reporting cycles (Forms 5498 and 1099-R), beneficiary structures, RMD workflows, and escheatment processes. • Contribute to SOP development, controls, books/records retention, and audit support.

🎯 Requirements

• Solid hands-on experience working with IRAs or retirement accounts (e.g., at a custodian, bank, trust company, or brokerage). • Deep familiarity with IRA account structures, transfers, documentation, and operational processes. • Strong execution skills—organized, proactive, and capable of managing a high volume of accounts with minimal oversight. • Ability to track complex workflows and keep multiple custodial processes running simultaneously. • Comfort with spreadsheets and operational tools; ability to learn and implement automations. • Curious about AI and excited to incorporate automation and intelligent workflows into daily operations. • Experience in IRA/trust custody operations at a bank, trust company, or custodian. • Background in building operational controls, SOPs, or audit processes within a trust or retirement division. • Industry certifications, such as CISP (Certified IRA Services Professional). • Experience with workflow automation tools (n8n, Zapier, internal tools).

🏖️ Benefits

• 100% covered Medical/Dental/Vision - pick your own plan • Generous Equity package • Unlimited PTO and sick days • Paid WeWork Usage (optional) • 100% Remote • Team Off-sites and Celebration Dinners • Paid Maternity/Paternity leave • 401K program • Flexible hours • Be part of one of the fastest growing parts of the FinTech Industry • A chance to work with a highly profitable and rapidly expanding startup (not VC funded)