SAP Project Manager – AMS

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November 8

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Stefanini LATAM

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Artificial Intelligence • Cybersecurity • SaaS

Stefanini LATAM is a technology solutions provider with over 30 years of experience in digital transformation. The company focuses on integrating innovative technological solutions for businesses to enhance their operational models and customer experiences through automation, artificial intelligence, cybersecurity, and data analytics. Stefanini collaborates with clients to identify opportunities for optimization and growth, ensuring that businesses can adapt to the evolving digital landscape effectively.

10,000+ employees

Founded 1987

🤖 Artificial Intelligence

🔒 Cybersecurity

☁️ SaaS

📋 Description

• Manage the full SAP support and improvement project lifecycle (AMS), including scope, schedule, budget, and risks. • Coordinate multiple small- and medium-sized improvement initiatives concurrently. • Monitor performance indicators (SLA, backlog, mean time to resolution) and propose continuous improvement actions. • Facilitate operational and executive meetings with clients and AMS teams. • Support root-cause analysis and remediation plans for recurring incidents. • Ensure compliance with change management processes, ITIL, and SAP Solution Manager/ChaRM. • Oversee AMS contracts, validating effort, costs, and monthly reports. • Coordinate distributed teams (Brazil, India, USA) and maintain fluent communication in English.

🎯 Requirements

• 8–10 years of IT experience, with at least 3 years in project management or SAP AMS operations. • Experience across multiple SAP modules (e.g., FI/CO, MM, SD, PP, QM, BW, SuccessFactors, etc.). • Experience with SAP Activate, ASAP, or Agile methodologies (Scrum/Kanban). • Knowledge of ITSM and ITIL v4; ITIL certification is a plus. • Experience with SAP Solution Manager, JIRA, or Azure DevOps. • Fluent English (daily communication with global stakeholders). • Spanish is a plus. • Availability to work Pacific Time (California).

🏖️ Benefits

• 100% remote • Fluency in English required