Marketing Technology Project Manager

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November 25

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Stitch

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B2B • Marketing • SaaS

Stitch is a specialized consultancy for marketing teams that utilize Braze, a leading customer engagement platform. The company provides comprehensive support in implementing, migrating, and optimizing marketing strategies using Braze, acting as an integral extension of clients' teams. Stitch prides itself on deep expertise in the martech landscape and collaborates with marketers to enhance their customer engagement programs, unlocking the potential for creative and data-driven marketing initiatives. As a trusted partner, Stitch focuses on helping businesses harness the full potential of Braze for transformative customer interactions.

11 - 50 employees

🤝 B2B

☁️ SaaS

📋 Description

• Serve as the primary point of contact for our clients, driving project management while providing your point of view on their martech strategy • Translate business objectives into technical and functional requirements that ensure success in Braze and related platforms • Collaborate with other consultants at Stitch, including Solution Architects, Marketing Strategists, and Technical Producers at Stitch to deliver projects and programs for clients centered around Braze and their integration partners • Utilize your consulting expertise to step into new or existing accounts with confidence to drive work forward through a strong understanding of the work required • Delve into the details of your projects to develop a deep understanding of the challenges our clients face and work to help create solutions • Intentionally create and build relationships with clients at multiple levels of the business, Stitch partners, and internal Stitch team members through regular communication and by consistently adding value • Consistently work with your clients to find new work streams within the business and find new areas to make an impact to expand our existing business with each client • Actively delegate tasks and organize workstreams across project teams • Utilize Stitch’s internal project management tool, Click-Up, to organize the project team’s tasks and ensure maintenance of the client’s project management tools as well. • Prompt project team members to create clear documentation of solutions • Schedule all meetings, project syncs, and on-site meetings for the duration of the project • Confidently communicate with all Stitch project team members and on all levels of the client team, including executives, IT, and Marketing, to ensure we’re adhering to our project timelines • Proactively manage the project budget and ensure we have the appropriate timeline and project team members to deliver a successful solution to our client • Effectively manage your time to achieve quarterly billable hour targets • Stay sharp on Braze and its ecosystem by earning and maintaining at least three Braze certifications (including Braze Marketer) • Occasionally travel, up to 20%, to client sites to actively participate in strategic discussions with a high level of engagement

🎯 Requirements

• 5+ years of experience in marketing technology and customer engagement implementations, preferably with a focus on Braze or similar platforms • Solid understanding of marketing automation • Demonstrated experience and confidence in leading meetings with various levels of marketing organizations • Proven track record of successfully leading project teams through all phases of the project lifecycle. • Ability to work with standard and hybrid project management methodologies, such as Agile, Waterfall, and Hybrid • Enthusiastic and curious mindset, with a proactive approach to problem-solving. • Excellent communication skills, with the ability to distill complex ideas into simple, actionable insights. • Ability to travel up to 20% • Availability to travel to Stitch's headquarters in Indianapolis, Indiana during your first week for onboarding • Must possess legal authorization to work in the United States or Canada without requiring employer sponsorship, both presently and in the future

🏖️ Benefits

• Flexible PTO policy • Medical, dental, vision, and life insurance • Monthly tech stipend • Paid parental leave • Paid bereavement leave • Mental well-being support • In-person onboarding experience during your first week at our HQ in Indianapolis, Indiana