Senior Client Partner

🕒 October 8

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🤝 Client Partner

🦅 H1B Visa Sponsor

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👻 Ghost score 19%

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Stitch

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Stitch is a specialized consultancy for marketing teams that utilize Braze, a leading customer engagement platform. The company provides comprehensive support in implementing, migrating, and optimizing marketing strategies using Braze, acting as an integral extension of clients' teams. Stitch prides itself on deep expertise in the martech landscape and collaborates with marketers to enhance their customer engagement programs, unlocking the potential for creative and data-driven marketing initiatives. As a trusted partner, Stitch focuses on helping businesses harness the full potential of Braze for transformative customer interactions.

📋 Description

• Lead revenue strategy and commercial performance for complex, high-value accounts and multi-workstream engagements. • Drive expansion planning and define multi-year growth trajectories. • Lead pricing, negotiation, and structuring of large, complex, or multi-year Statements of Work (SOWs). • Maintain forecasting accuracy through communication of risks, pacing, and account trajectory. • Build and own senior-level, multi-threaded relationships across executive stakeholders in marketing, data, and technology. • Lead conversations shaping client investment priorities and long-term strategies. • Serve as escalation point for complex client challenges. • Facilitate cross-business alignment to unlock opportunities and deepen partnerships. • Partner with Delivery leadership to ensure quality, cohesion, and financial health across workstreams. • Connect strategic client priorities to Stitch capabilities and expertise. • Guide cross-functional teams through strategy, discovery, and solutioning processes. • Provide organizational visibility into opportunities and client risks. • Coach Associate Client Partners and Client Partners on commercial discipline, executive communication, and strategic selling, without direct people management. • Contribute to organizational standards, frameworks, and training materials. • Support Executive Client Partners with portfolio planning, pipeline reviews, and growth strategy alignment.

🎯 Requirements

• 10+ years of experience in martech consulting, client strategy, or revenue leadership, with a track record of managing complex, high-value, multi-stakeholder client portfolios. • Proven success managing portfolios exceeding $4M, including large, complex accounts with multi-solution engagements. • Strong executive presence with exceptional negotiation skills and the ability to influence senior client leaders and shape investment decisions. • Deep understanding of marketing technology stacks, customer engagement platforms, and evolving martech ecosystems. • Able to collaborate across functions and lead teams through complex strategies and solutions. • Excellent communication skills to lead high-impact conversations and build deep multi-threaded relationships across executive stakeholders in marketing, data, and technology. • Comfortable with up to 25% travel to maintain strong client partnerships and drive on-site engagement. • Experience in coaching and enabling team members on commercial discipline, strategic selling, and executive communications is strongly preferred.

🏖️ Benefits

• Medical, dental, vision, and life insurance • 401k with company match • Flexible PTO policy • Monthly tech stipend • Paid parental leave • In-person onboarding experience at our HQ in Indianapolis, Indiana • Mental well-being support