Technical Program Manager – Logistics

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November 26

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Stord

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SaaS • Transport • eCommerce

Stord is a cloud supply-chain company that combines fulfillment network operations with integrated SaaS (OMS/WMS) to power omnichannel and DTC e-commerce brands. It provides warehousing, last-mile and transportation services, order routing, inventory management, and consumer-facing delivery tools to improve conversion, speed up fulfillment, and protect brand experience. Stord serves growing B2B and direct-to-consumer brands across food & beverage, beauty, apparel and other retail categories, offering a customizable fulfillment network and software platform to optimize costs and delivery performance.

1001 - 5000 employees

Founded 2015

☁️ SaaS

🚗 Transport

🛍️ eCommerce

📋 Description

• Lead complex, cross-functional technical programs from inception through deployment, focusing on internal Logistics product enablement (WMS, OMS, TMS, LMS, and AI/ML solutions) to drive significant organizational value. • Define clear project success metrics (ROI, operational efficiency, cost per unit), track performance post-launch, and report the measurable business impact of all deployed solutions to product and executive leadership. • Own and institutionalize project governance, utilizing Agile methodologies (Scrum/Kanban) to manage project timelines, resource allocation, and deliverables across engineering, product, and operations teams. • Proactively identify, assess, and mitigate high-impact project risks, dependencies, and critical path issues, raising and resolving blockers to maintain program velocity and ensure quality delivery. • Collaborate effectively with internal stakeholders across Finance, People Operations, Warehouse, and Transportation, managing expectations, building consensus, and driving successful change management and solution adoption. • Oversee the end-to-end product development and internal deployment process, ensuring adherence to quality standards and best practices for complex, high-volume operational tools. • Manage the project scope, reporting and timelines, gathering any relevant feedback and working with the Product team to ensure that feedback is properly assessed and incorporated into the project as required. • Develop detailed work plans, schedules, and resource plans, effectively coordinating technical and operational teams to maximize resource efficiency and ensure timely milestone completion. Coordinating with PMO and Operations leadership to ensure that adequate documentation, training and rollout plans are in place across our expansive network.

🎯 Requirements

• 6-8 years of project management experience, preferably in B2B, SaaS or operations-focused roles • Experience deploying internal tools or enterprise software that drives operational efficiency • Track record of driving the adoption of products that delivered measurable business impact • Strong analytical skills with ability to quantify ROI and build business cases • Practical experience with logistics software - WMS, LMS, TMS experience or similar experience within Warehousing • Experience working with data science and ML engineering teams in agile framework • Deep curiosity about how businesses operate and where inefficiencies exist • Experience in operations, logistics, supply chain, finance, or other operational domains. 3PL experience is a plus. • Ability to quickly understand complex business processes and identify improvement opportunities • Excellent communication skills - you'll be working with executives, operations leaders, and technical teams • Ability to build consensus and drive adoption across functions that may be skeptical of change • Experience managing competing priorities and navigating organizational complexity • Track record of building trusted relationships with business stakeholders • Bias toward action - you move fast, ship incrementally, and learn from feedback • Data-driven approach to decision making and measuring success • Comfortable working in ambiguous environments where you need to define strategy from scratch • Relentless focus on business outcomes over technical elegance