Director, Professional Services – EMEA

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🔥 0 minutes ago

🌐 United Kingdom, Spain, +6 more countries – Remote

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⏰ Full Time

🟠 Senior

👔 Director

🇬🇧 UK Skilled Worker Visa Sponsor

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👻 Ghost score 10%

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Strada

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Strada is a global services company specializing in providing people-first solutions designed to enhance workforce management through technology. With over 30 years of experience and coverage across 180+ countries, Strada offers a range of services including global payroll solutions, HR and benefits administration, and expert guidance on platforms such as Workday and SAP. The company focuses on optimizing employee performance and operational efficiency, helping organizations transform their HR functions by leveraging AI and advanced technology.

📋 Description

• Lead and manage the EMEA Workday Professional Services business • Own regional P&L performance, including revenue, margin, utilization, backlog, and forecast accuracy • Drive sustainable growth with Sales and Alliance teams • Support pipeline development, deal reviews, and strategic pursuits • Develop and execute annual operating plans aligned with global objectives • Ensure successful delivery of Workday implementations, optimization engagements, and managed services • Establish governance for project quality, risk management, and client satisfaction • Review and intervene in high-risk engagements • Drive consistency in delivery methodologies, tools, and best practices • Monitor and improve delivery KPIs • Establish executive relationships with key customers and stakeholders • Act as executive sponsor for strategic accounts and critical programs • Lead resolution of escalations and complex client situations • Drive customer retention, expansion opportunities, and referenceability • Build and lead a high-performing regional leadership team • Attract, develop, and retain Workday consulting talent • Create succession plans for critical leadership positions • Coach managers and future leaders across the EMEA organization • Partner with Sales leadership on strategic opportunities, proposals, pricing, and commercial approvals • Ensure delivery commitments align with resource capacity and business objectives • Support contract reviews and statement-of-work governance • Develop executive relationships with Workday regional leadership • Support joint account planning and go-to-market initiatives • Represent the organization within the Workday partner ecosystem • Drive alignment with Workday strategic priorities and market initiatives • Report to the VP / GM, Global Workday Professional Services • Lead Regional Practice Leaders, Delivery Directors, Engagement Leaders, and Resource Management Leaders

🎯 Requirements

• 12+ years of consulting or professional services leadership experience • 5+ years managing regional or multi-country delivery organizations • Deep knowledge of Workday implementation and post-production services • Demonstrated success leading large-scale transformation programs • Experience managing executive-level customer relationships • Proven track record of achieving revenue, margin, and utilization goals • Experience leading geographically dispersed teams across EMEA • Current and future work authorization in the country where applying, without visa sponsorship by Strada • Successful completion of applicable background checks

🏖️ Benefits

• Health coverage • Wellbeing programs • Paid leave (vacation, sick, parental) • Retirement plans • Learning opportunities • Continuing education and training • Competitive total rewards package

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