Program Manager, Business Practices

September 15

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Stripe

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Fintech • eCommerce • B2B

Stripe is a global payments processing platform that enables businesses to accept online and in-person payments. It offers a comprehensive suite of financial services, including payment processing, billing, and revenue management tools, aimed at businesses of all sizes, from startups to enterprises. By providing a developer-friendly API, Stripe allows businesses to streamline their payment operations and embed financial services directly into their applications, facilitating both B2B and B2C transactions.

1001 - 5000 employees

Founded 2010

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Venture Round on 2021-05

📋 Description

• Build and drive large-scale deal lifecycle transformation programs end-to-end (e.g., misbilling or revenue contracting improvements) and marshal cross-functional support and resources • Manage the full-stack of change management activities: stakeholder engagement, creating champions, messaging/communication planning, support and enablement • Develop collaborative relationships with key stakeholders across Stripe, across levels and functions • Identify deal lifecycle improvement opportunities for GTM teams spanning strategy, people, policy, process, and technology • Develop program standards (center of excellence) and provide guidance, consulting, and coaching to peers and partner teams • Prioritize among projects and synthesize data to guide and support strategy and decisions • Make executive-level recommendations and drive decisions when necessary

🎯 Requirements

• A strong track record of delivering global, complex enterprise deal lifecycle/commercial transformation programs with multiple constituents in a changing, ambiguous environment end-to-end • Experience with deal management processes, deal process related root cause analysis, and commercial agreements • 7+ years of experience in program management, business operations, management consulting or a related discipline • Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment • The ability to diagnose, simplify and structure problems and solutions while having command of “the details” • Enthusiastic “roll up your sleeves” mentality • Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to executive stakeholders • Comfort operating with incomplete data and adapting / re-prioritizing activities as business needs change • Deep problem solving and analysis experience (commercial, operational, financial) in a sales-oriented environment • Growth mindset and innate curiosity; demonstrates leadership qualities and ownership • Prior experience with Salesforce, CPQ, Deal Approval, Contract Lifecycle Management tools • Prior experience with payments and/or SaaS • Comfort with SQL and/or Google Sheets for analyzing large datasets