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Customer Service Representative

đŸ”„ 14 hours ago

đŸ‡ȘđŸ‡ș Europe – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

đŸ‘» Ghost score 10%

infoinfo

đŸ—ŁïžđŸ‡©đŸ‡Ș German Required

đŸ—ŁïžđŸ‡čđŸ‡· Turkish Required

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Logo of Sumsub

Sumsub

501 - 1000 employees

Founded 2015

đŸ’Œ Consulting

⚖ Legal

📩 Logistics

💰 $30M Series B - Sumsub on 2022-12

Consulting ‱ Legal ‱ Logistics

Sumsub is a compliance-focused technology company that provides SaaS solutions for transaction monitoring, product compliance, and related operational and pre-sales support to businesses. The company appears to operate an online platform with roles across operations, legal/compliance, and technical support, and targets other businesses with its services and tools.

📋 Description

‱ Interact with users through verbal and written communication ‱ Guide users through all necessary steps ‱ Handle inbound calls only ‱ Safeguard user data and maintain confidentiality and security ‱ Adhere to legal regulations and company standards ‱ Keep knowledge and skills updated in line with industry and regulatory changes

🎯 Requirements

‱ Conversational German, Turkish and English are required ‱ Good communication skills ‱ Ability to navigate a large amount of information ‱ Able to have days off during the week instead of the weekend ‱ Previous customer service experience is advantageous but not required ‱ Attention to detail and precision ‱ Ability to safeguard confidential and secure data ‱ Adherence to legal regulations and company standards

đŸ–ïž Benefits

‱ Personal development plans and support for learning and industry events ‱ Dedicated financial bonuses for marriage and welcoming a new baby ‱ Global, multicultural collaboration ‱ People- and pet-friendly culture ‱ Equal opportunity and inclusive workplace

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