Supply Chain & Operations Manager

🕒 October 2

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔗 Supply Chain

👻 Ghost score 30%

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• Open for 44 days.
• No salary listed.

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Super Speciosa

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🛍️ eCommerce

🧘 Wellness

👥 B2C

eCommerce • Wellness • B2C

Super Speciosa is an online retailer specializing in kratom (Mitragyna speciosa) products. The site (Shopify-like storefront) offers a wide range of consumer kratom items including powders, gummies, capsules, tablets, extracts, shots, tinctures, and teas, plus branded merchandise and promotional deals. The site organizes products by benefits (energy, relaxation, discomfort & wellness), color and strain (e. g. , Maeng Da, Bali, Malay, Borneo, Thai), provides kratom lab reports, FAQs, blog content and wholesale purchasing options, and emphasizes promotions and discounts to direct consumers.

📋 Description

• Oversee supply planning and operational execution across a growing portfolio of consumer wellness and supplement brands. • Manage product flow from demand planning and purchase orders through manufacturing, quality release, warehousing, and fulfillment. • Monitor inventory, sales velocity, open orders, projected stock coverage, and demand forecasts by SKU. • Identify potential stockouts and maintain healthy inventory levels while managing working capital. • Prepare, submit, track, and reconcile purchase orders. • Serve as the primary operational contact for contract manufacturers and key suppliers. • Monitor production, escalate delays, and coordinate production priorities, launches, reformulations, and product transitions. • Own brand-side quality and compliance decisions, including product release, holds, disposition, investigations, corrective actions, traceability, and recall readiness. • Apply dietary supplement cGMP requirements, including 21 CFR Part 111, to supplier oversight and outsourced manufacturing. • Review quality documentation, testing, labels, packaging, claims, version control, and final artwork approvals. • Coordinate packaging artwork and maintain approved artwork, specifications, proofs, and production records. • Manage the relationship with the third-party logistics provider and monitor receiving, inventory accuracy, fulfillment, damages, backorders, and shipping exceptions. • Analyze fulfillment, parcel, freight, packaging, and accessorial costs and identify cost-reduction opportunities. • Maintain reliable inventory, purchase order, production, receipt, and balance records. • Report on stock coverage, at-risk SKUs, open orders, delivery commitments, and purchasing needs. • Create scalable operational processes and documentation. • Report directly to the CEO with no direct reports.

🎯 Requirements

• At least 4 years of experience in supply chain, operations, purchasing, production planning, inventory management, logistics, or a related role. • Direct experience managing both contract manufacturers and third-party logistics providers (3PLs). • Strong analytical skills and the ability to translate sales and inventory data into purchasing decisions. • Experience creating and managing purchase orders and reconciling them against receipts and invoices. • Familiarity with dietary supplement cGMP requirements under 21 CFR Part 111 and the quality responsibilities of a brand that outsources manufacturing, including label compliance, product release, traceability, and recall readiness. • Sound judgment and willingness to own quality and compliance decisions, document the basis for decisions, and involve qualified expertise when needed. • Strong project-management, organizational, and communication skills. • Excellent attention to detail and consistent follow-through. • Comfortable working across several internal teams and external partners in a globally distributed team. • Strong spreadsheet skills and the ability to learn inventory, ERP, accounting, and warehouse systems. • Availability to work 9:00 a.m.–5:00 p.m. Eastern Time, with some flexibility. • Experience in supplements is strongly preferred; prior experience in a regulated product category is not required.

🏖️ Benefits

• Health and dental insurance • Paid time off (PTO) • Paid holidays • Remote work with a globally distributed team

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