Manager, Risk Operations – Financial Products

November 3

Apply Now

Receive Emails with Similar Jobs

Super.com

WebsiteLinkedInAll Job Openings

eCommerce • Travel

Super. com is a platform offering significant savings on travel accommodations. By partnering directly with hotels and travel companies, Super. com is able to provide customers with up to 50% off their rates at over 500,000 hotels worldwide. It also offers users a means to manage trips through its app and a rewards system called Super Pay, which gives cashback and credits on bookings. Super. com aims to make travel more affordable and accessible, with a focus on providing exceptional customer service and easy booking processes.

201 - 500 employees

🛍️ eCommerce

💰 $25M Debt Financing on 2023-04

📋 Description

• Identify emerging fraud, abuse, and identity risks across financial products; partner with Product, Compliance, and Engineering to design and optimize policies, rules, and controls that balance growth, customer experience, and profitability • Conduct deep-dive investigations into complex fraud and abuse patterns, including identity theft, synthetic identity activity, and transaction fraud • Oversee KYC program execution and collaborate with the sponsor bank to ensure compliance with BSA/AML obligations, including suspicious activity reporting and watchlist monitoring • Develop, monitor, and report on key performance indicators and loss metrics related to financial products risk • Manage and coach a team of risk analysts, ensuring clear prioritization, analytical rigor, and high-quality execution

🎯 Requirements

• 5+ years of experience in fraud prevention or risk operations, with at least 2 years focused on financial products or identity • 2+ years of people management or team leadership experience • Proficiency in data exploration using SQL and/or BI tools (e.g., Looker, Tableau) • Experience collaborating with Product, Engineering, Legal, or Finance on risk policy or control design • Strong analytical and problem-solving skills; thrives in fast-paced, ambiguous environments.

🏖️ Benefits

• Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. • Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites. • Everyday Perks: Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things. • Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan. • Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one. • Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.