Senior Product Manager, Retention & Engagement

October 15

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Super.com

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eCommerce • Travel

Super. com is a platform offering significant savings on travel accommodations. By partnering directly with hotels and travel companies, Super. com is able to provide customers with up to 50% off their rates at over 500,000 hotels worldwide. It also offers users a means to manage trips through its app and a rewards system called Super Pay, which gives cashback and credits on bookings. Super. com aims to make travel more affordable and accessible, with a focus on providing exceptional customer service and easy booking processes.

201 - 500 employees

🛍️ eCommerce

💰 $25M Debt Financing on 2023-04

📋 Description

• You will join our Travel Product team focused on driving the vision, strategy, and execution of engagement and retention initiatives for our Super+ members. • You will be responsible for continuing to evolve the S+ Travel experience across Core Benefits, Expanding S+ Value, and Platform. • You will lead a Mission-Aligned Team (MAT) that will consist of cross-functional team members including Engineers, Designers, Growth, Data and more required to achieve your team's mission. • You will gather buy-in from stakeholders on a roadmap you develop and execute on the roadmap by writing PRD’s, launching and concluding experiments. • You’ll collaborate with other teams across different verticals to share learnings, avoid feature collisions or collaborate on larger projects. • This is a high-visibility role reporting to the Sr. Group PM, with regular exposure to executives.

🎯 Requirements

• 3+ years in B2C product management, with prior experience optimizing retention and engagement. • Experience executing on a product roadmap - defining product scope, shipping features, launching and concluding experiments. • Can show successful products and features in the market that you’ve shipped 0 to 1 and that you’ve scaled on from 1 to 100. • Strong project management & excellent communication skills with immediate teams, engineers, designers, executives (written, oral, and presentation). • Data-driven analytical thinking, and back statements up with facts and examples. • Ability to thrive in ambiguity with a strong bias for action. • Humble, flexible with a growth mindset attitude. You’re able to have debates on strategy backed up by data when you feel you are correct but also willing to disagree and commit to move the product forward. • Willing to jump into weeds and able to jump back up to the right altitude.

🏖️ Benefits

• Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. • Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites. • Everyday Perks: Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things. • Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan. • Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one. • Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.