Senior Account Manager – Group Benefits

🕒 October 7

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 39 days.
• No salary listed.

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Superior Insurance Partners

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🛡️ Insurance

🤝 B2B

Insurance • B2B

Superior Insurance Partners is a growing insurance brokerage platform that partners with, invests in, and supports well-established insurance brokerages. As a partner-first organization, it helps agency owners maintain their independence and entrepreneurial culture while providing customized resources, tailored transaction and partnership plans, and strategic support to maximize business value over time. The company focuses on enabling agency growth, unlocking lifetime value, and improving the lives and needs of its agency partners through collaborative, customized partnerships.

📋 Description

• Serve as the primary day-to-day contact for assigned employee benefits clients • Manage client inquiries related to benefits, eligibility, enrollment, billing, claims, and coverage questions • Process policy changes, enrollments, terminations, reinstatements, and other service requests • Partner with carriers and vendors to resolve client issues and meet service expectations • Support renewals by gathering information, preparing materials, coordinating timelines, and assisting with client presentations • Review plan documents, applications, and policy information for accuracy and completeness • Maintain accurate client records, documentation, activities, and communications in agency management systems • Assist with open enrollment preparation, employee communications, and client meetings • Identify opportunities to enhance client relationships through proactive service, education, and additional coverage solutions • Collaborate with Producers, Account Executives, carriers, and internal teams to support client retention and growth goals

🎯 Requirements

• 3+ years of Employee Benefits account management or client service experience preferred • Experience working within an insurance agency, brokerage, carrier, or benefits consulting environment • Active Life & Health Insurance License preferred (or ability to obtain) • Strong understanding of group benefits products including medical, dental, vision, life, disability, and voluntary benefits • Ability to manage multiple priorities, deadlines, and client needs in a fast-paced environment • Excellent communication skills with a focus on building relationships and solving problems • Strong attention to detail and commitment to accuracy • Comfortable learning and utilizing technology platforms and agency management systems • Positive, team-oriented mindset with a passion for delivering outstanding client experiences

🏖️ Benefits

• Opportunity to grow your career • Opportunity to make a meaningful impact for clients and their employees • Collaborative, growth-oriented team environment • Access to shared-services resources including accounting and finance, recruiting, human resources, AMS/IT support, marketing, and M&A expertise

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