Customer Enablement Consultant

Job not on LinkedIn

October 14

Apply Now
Logo of Superside

Superside

B2B • SaaS • Media

Superside is a creative services company that helps businesses enhance their in-house teams with AI-powered creative services. They offer a wide variety of creative work through a flexible subscription model, delivering projects quickly and affordably. Superside serves over 500 global enterprise brands, providing high-quality creative services that include design, video production, branding, and more. The company utilizes a blend of AI technology and top creative talent to ensure fast turnaround times and cost efficiency, catering to the needs of fast-moving brands.

501 - 1000 employees

Founded 2015

🤝 B2B

☁️ SaaS

📱 Media

📋 Description

• Lead enterprise customers through onboarding and beyond. • Design and deliver enterprise onboarding plans and custom workflows. • Define and document Ways of Working across stakeholders. • Own enablement of integrations, coordinating with Product and Ops teams. • Lead user onboarding sessions for enterprise accounts. • Conduct re-enablement initiatives and share insights from accounts.

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Communications, or related field. • 3+ years in a customer-facing role (Enablement, Onboarding, Customer Success, Solution Implementation, or Account Management) with enterprise or large global customers. • Background in creative services, marketing, or agency environment is a plus. • Strong strategic thinking and problem-solving abilities, with a focus on delivering practical solutions. • Customer-first mindset and ability to design enablement from the enterprise customer lens. • Excellent communication and collaboration skills, with the emotional intelligence to build trust across diverse stakeholders. • Proven ability to manage multiple accounts, balancing customization with scalable processes. • Proactive and adaptable, with a continuous improvement mindset in a fast-paced environment.

🏖️ Benefits

• Diversity, Equity and Inclusion • Opportunities to work with a globally diverse team • Fully remote work arrangements

Apply Now
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