General Accounting Specialist

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April 7

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SupportNinja

WebsiteLinkedInAll Job Openings

B2B • SaaS

SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.

1001 - 5000 employees

Founded 2015

🤝 B2B

☁️ SaaS

💰 Private Equity Round on 2021-02

📋 Description

• Handle inquiries via phone and email, specifically addressing issues related to invoices, payments, statements, and account balances • Process a high volume of accounting transactions efficiently and accurately, including accounts payable, accounts receivable, and general ledger entries • Follow directions on method and processes of account reconciliations, trouble-shooting and escalating issues as needed • Respond to customer emails and calls in a courteous, professional, and timely manner • Reconcile bank statements and identify discrepancies • Prepare and maintain accurate accounting reports and documentation • Own account reconciliations during the month-end closing procedures • Ensure adherence to Generally Accepted Accounting Principles (GAAP) and internal accounting controls • Stay up-to-date on company policies and procedures related to accounting practices • Adhere to company policies and procedures • Meet or exceed performance targets for related KPIs • Continuously improves knowledge of products, services, and processes by participating in training programs and continuous learning modules • Collaborate with other departments as needed to resolve customer issues • Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times • Perform other duties as assigned.

🎯 Requirements

• Previous General Accounting experience • Strong communication skills, both verbal and written • Strong understanding of accounting principles and practices, including accounts payable, accounts receivable, and general ledger • Proficient in Microsoft Office Suite (Excel, Word, Outlook) • Excellent data entry and mathematical skills • Strong attention to detail and accuracy • Excellent communication and interpersonal skills • Ability to work effectively in a fast-paced, deadline-driven environment • Proficient in using computers and various software applications such as a CRM • Having these are helpful, but not required • Previous experience in the call center environment • Experience with accounting software

🏖️ Benefits

• Competitive compensation • Beautiful facility & Free Meals for onsite positions • Adherence to government-mandated benefits • Retirement Savings Program with Company Matching • Life Insurance • HMO on day 1 • Paid time off, birthday leave • Opportunities for skills training and personal and professional development • Experience infinite fun so you can have infinite growth.