Principal Product Manager

🕒 April 10

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SurveyMonkey

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

☁️ SaaS

🤝 B2B

⚡ Productivity

💰 $250M Private Equity Round on 2014-12

SaaS • B2B • Productivity

SurveyMonkey is a leading provider of online survey solutions, enabling users to create, distribute, and analyze surveys with advanced features. The platform supports a variety of use cases from product testing to customer satisfaction, employee engagement, and market research. Leveraging integrations with over 100 apps and built-in AI tools, SurveyMonkey offers customized forms and surveys for businesses in industries such as healthcare, education, finance, and more. With over 2. 4 million AI predictions daily, SurveyMonkey provides data-driven insights that help companies improve customer experiences, build better products, and drive growth. The service is trusted globally, with capabilities to cater to organizations of all sizes, offering both free and premium plans.

📋 Description

• Own strategy and roadmap for a high-priority initiative with direct revenue impact • Define the long-term vision while staying close enough to execution to catch when things drift • Influence and align cross-functional teams such as engineering, design, data, and adjacent product orgs • Mentor and elevate the PMs around you through example, not just feedback • Bring commercial rigor to every roadmap decision connecting features to outcomes • Work with platform and infrastructure teams to define what capabilities are needed and in what order

🎯 Requirements

• 8+ years in product management with a track record of owning complex, cross-functional bets • Deep experience in one or more of: workflow automation, orchestration, engagement, or growth product loops • Strong strategic long term and short term instincts • Commercial orientation thinking about revenue impact, retention, and activation as naturally as you think about user experience • Proven ability to influence without authority across large, matrixed organizations • Providing player-coach energy to be in the room where the hard decisions get made, not just reviewing the output • Comfort with AI and data as product primitives — you know how to build things that feel intelligent • Experience at a SaaS company serving SMB or mid-market customers • Background in integration-heavy products or platforms with rich API ecosystems • Familiarity with AI-powered recommendation or next best action systems

🏖️ Benefits

• medical, dental, vision, life, and disability insurance • 401(k) retirement plan • flexible spending & health savings account • paid holidays • paid time off • employee assistance program • other company benefits