Senior Product Manager

October 16

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $100k - $180k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Swiftly, Inc.

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Transport • Software

Swiftly, Inc. is a company that specializes in enhancing public transit through a comprehensive data platform. Their services focus on improving real-time passenger information, operational efficiency, and predictive insights for transit agencies. With a digital platform that supports transit management, Swiftly provides tools to optimize scheduling, planning, and customer service in public transport. The company aims to streamline the flow of information and enhance the decision-making process for transit operators to boost the overall passenger experience.

51 - 200 employees

🚗 Transport

💰 Private Equity Round on 2020-12

📋 Description

• Synthesize quantitative and qualitative data to identify and prioritize product opportunities. • Conduct user and market research to explore and elucidate the problem space, including a handful of customer site visits per year. • Collaborate on ideation and prototyping to explore the solution space and converge on the most promising solutions. • Identify feasibility, usability, value, and business viability risks and proactively mitigate them, with particular focus on value and viability. • Champion iteration, agility, and rapid course-correction in response to data. • Devise smart success metrics and habitually measure success with honesty and curiosity. • Ensure the team always has a refined backlog that's clear, actionable, and aligned with user needs and business goals. • Lead or participate heavily in all team ceremonies. • Partner with marketing to figure out the best way to bring products and features to market. • Form a strong two-way collaboration with customer-facing teams, empowering them with product knowledge and context so they can win business and make customers succeed, and incorporating the insights they gain through daily customer interactions to strengthen our product plans. • Form a strong two-way collaboration with other product teams and product managers, finding opportunities in areas of underlap and in shared challenges, including both customer-facing product surface area and internal challenges like process & tooling around usage analytics, user feedback, roadmapping, and success measurement. • At the end of the day, all of our product managers have the same goal: ship useful, engaging, beautiful products to our customers and make those products succeed. In this role, you’ll be focused on enabling that across all our product teams.

🎯 Requirements

• You are a seasoned software Product Manager with 5+ years in product management. • B2B web experience required; consumer experience a plus. • You’re excited to work on areas like identity and access management, APIs and MCPs, localization, accessibility, or enterprise-readiness. Knowledge and experience of those areas is a major plus. • You have a track record of taking successful products and growing their impact through horizontal initiatives like those above. You’ve found your success in making the whole organization successful. • You have extensive experience collaborating with designers and engineers in an iterative, continuous-discovery and continuous-delivery environment. • You have extensive experience collaborating with diverse groups of customers and customer-facing teams to go beyond feature requests and deeply understand needs and constraints. • You’ve been accountable for the customer and business outcomes of your products. You measure success, learn from your failure, and have the data to prove it. • You delight users to solve customer problems to grow the business, and you bring others along that journey through vision, evidence, and persuasive communication. • You’re proactive about ongoing learning and keep up with industry developments; you have likely been playing with various AI/LLM products and found some useful ways to integrate them into your workflow or even your products. • You care a lot about making public transit better, in the US and around the world.

🏖️ Benefits

• Competitive salary • Equity compensation for every employee • Medical, Dental and Vision • Retirement with Employer Match • Flexible Spending Account (FSA) • Home office setup reimbursement • Monthly cell/internet reimbursement • Monthly "Be Well" stipend • Flexible PTO with a recommended minimum • Flexible work environment • 16 paid holidays, including holidays in months without US national holidays • 8 fully paid weeks of leave for child birth/adoption