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Credit Controller

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛔️ Financial Controller

👻 Ghost score 12%

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Logo of Switch2 Energy Limited

Switch2 Energy Limited

51 - 200 employees

⚡ Energy

☁️ SaaS

Energy • SaaS

Switch2 Energy Limited is the UK’s most experienced and capable provider of end-to-end solutions for heat networks. They specialize in metering, billing, and pay-as-you-go energy systems, primarily focusing on community heating. By optimizing energy efficiency and managing renewable energy, Switch2 helps local authorities, housing associations, and private developers to successfully operate and maintain heat networks while minimizing costs for residents.

📋 Description

• Manage a portfolio of client relationships as part of the credit team • Reduce aged debt, improve debtor days, and improve cashflow • Maintain positive relationships with internal and external customers while mitigating credit risks and ensuring timely collections • Produce and analyse regular credit performance reports • Identify trends, risks, and opportunities to improve debtor days, cash collection performance, and aged debt recovery • Achieve monthly debtor-day, cashflow-improvement, and aged-debt-reduction targets • Investigate, resolve, and collect historical aged debt • Identify accounts requiring action by third-party debt collection agencies or solicitors • Improve credit control processes through automation, AI tools, and data-driven decision-making • Support continuous improvement initiatives to enhance productivity, reporting accuracy, and customer outcomes • Use technology and AI-enabled solutions to streamline administrative activities and maximise collection effectiveness • Discover and resolve queries • Manage difficult accounts, negotiate settlements, and resolve disputes while ensuring adherence to contractual terms • Work with sales, projects, and contracts teams to ensure invoice accuracy, contractual compliance, and effective client reporting and relationships

🎯 Requirements

• Proven experience in credit control (3+ years B2B) • Experience in debt collection, account reconciliation, and credit risk assessment • Strong customer relationship management skills • Advanced Excel skills, including pivot tables, XLOOKUP/VLOOKUP, formulas, data validation, trend analysis, and dashboard reporting • Ability to manipulate large datasets • Strong analytical and reporting skills • Ability to interpret large volumes of financial data, identify trends and root causes, and communicate recommendations to stakeholders • Experience producing management information (MI), performance dashboards, and cash collection reporting • Experience using AI-powered tools, automation technologies, or data-driven solutions • Ability to identify inefficiencies and support implementation of technology solutions • Ability to communicate persuasively and negotiate sustainable payment arrangements • Ability to multitask and prioritise daily tasks to meet deadlines • Commitment to standardised collection processes and process improvement • Ability to obtain and challenge information when necessary to meet targets

🏖️ Benefits

• Remote work arrangement • Full-time employment • Equal opportunities employer

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