Sales Strategy and Ops Lead

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August 6

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Sword Health

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Healthcare Insurance • Artificial Intelligence • Wellness

Sword Health is a digital health company that combines artificial intelligence with clinical expertise to provide world-class care for muscle, joint, and pelvic health conditions. By offering digital physical therapy and AI-driven care, Sword helps individuals recover from physical ailments from the comfort of their own home, avoiding surgeries and reducing the need for medications. The company provides employers, health plans, and individuals with personalized treatment plans that are cost-effective and have proven outcomes in pain reduction and improved productivity. Sword Health is dedicated to expanding access to high-quality care and ensuring health equity across global communities.

201 - 500 employees

Founded 2015

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

🧘 Wellness

📋 Description

• Accelerate Sales Cycles: Drive the end-to-end sales process, proactively identifying and removing friction points to increase the velocity of deals moving through the pipeline. Serve as the trusted advisor and subject matter expert for the Sales team on deal structuring, pricing, and contract negotiations. You will manage the process from initial quote to final signature; • Manage Sales Technology: Take full ownership of the CRM (Salesforce) and other sales tools, ensuring they are configured, maintained, and optimized to support the sales team's workflow and reporting needs; • Drive Process Excellence: Continuously identify opportunities to streamline and automate sales workflows. You will develop and document best practices to build a scalable foundation for a world-class commercial function; • Champion AI Integration: Evaluate and implement AI-powered tools to enhance deal analysis, contract review, and process automation, bringing cutting-edge efficiency to our operations; • Ensure Data Fidelity: Guarantee the absolute integrity of all commercial data, ensuring data flows accurately to downstream systems for reliable reporting and forecasting; • Manage Sales Forecasting: Take a leading role in the sales forecasting process, collecting data, analyzing trends, and providing accurate forecasts to senior leadership. You will work to improve forecast accuracy and predictability.

🎯 Requirements

• 8+ years of experience in Revenue Operations, Sales Operations, or a similar function, preferably within the SaaS or Health technology industry; • Proven experience in sales forecasting, strategic planning, and performance analysis; • Deep expertise in CRM and CPQ tools (Salesforce experience is highly preferred); • A strong understanding of SaaS or Health Technology business models, pricing strategies, and revenue recognition principles; • Proven ability to work cross-functionally and build strong relationships with Sales, Legal, and Finance stakeholders; • An analytical, strategic and process-oriented mindset with a track record of improving and scaling commercial operations.

🏖️ Benefits

• Health, dental and vision insurance • Meal allowance • Equity shares • Remote work allowance • Flexible working hours • Work from home • Discretionary vacation • Snacks and beverages • English class