Senior Solution Engineer – Team Lead

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Symplicity

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1996

📚 Education

🎯 Recruiter

☁️ SaaS

Education • Recruitment • SaaS

Symplicity is a global leader in student engagement and higher education solutions. The company partners with universities worldwide to enhance student success, career readiness, employability, disability services, and student wellbeing. Symplicity provides platforms that improve student engagement, streamline workflows, and help universities manage conduct cases effectively. Their solutions include CareerHub, Symplicity Advocate, and UniHub, which support students by providing tools and connections to prepare for the job market. They enable universities to connect students with the right resources, ensuring they build in-demand skills and find career-launching opportunities.

📋 Description

• Serve as the dedicated Solution Engineer supporting pipeline and sales activity in the EMEA region. • Lead detailed discovery, persona-aligned demos, value-based presentations, RFP strategy, and proof-of-concept engagements. • Partner closely with Account Executives and Regional Sales Leaders to drive market growth and competitive positioning. • Represent deep understanding of student services workflows, employability delivery models, and institutional priorities across the student lifecycle. • Build credibility with senior stakeholders such as CIOs, VPs of Student Affairs, Deans, Directors of Employability/Careers, and Wellbeing leaders. • Provide informal leadership and mentorship to functional Solution Engineers globally. • Lead role-based enablement sessions, demo quality reviews, and skill development aligned to core competencies. • Support resource coordination across regions and field teams based on capacity, skill alignment, and deal priority. • Contribute to onboarding frameworks, certification standards, competency models, and role expectations. • Serve as a point of escalation on workflow expertise, messaging clarity, and use-case design. • Work with Product, Product Marketing, Enablement, Professional Services, and Customer Success to ensure continuity across the client journey. • Provide structured feedback to influence roadmap priorities and go-to-market messaging based on field learnings across global markets. • Contribute to scalable demo assets, vertical use cases, success stories, competitive frameworks, and reusable workflows tailored to regional needs.

🎯 Requirements

• Direct experience working in a higher education student services leadership role, preferably within employability, student affairs, student support, or workflow-driven student experience functions. • Proven success supporting enterprise or large institutional sales cycles, ideally across multiple regions or regulatory environments. • Demonstrated coaching, mentoring, or informal leadership experience. • Exceptional communication skills with ability to present to senior university audiences.