Syndigo
SaaS • Enterprise • eCommerce
Syndigo is a leading cloud-native company specialized in content and data lifecycle management solutions. The company focuses on providing a comprehensive platform for Master Data Management (MDM), Product Information Management (PIM), and Digital Asset Management (DAM) to help organizations manage data efficiently and optimize their product content. Syndigo serves a wide range of industries including retail, automotive, healthcare, and more, supporting enterprises to enhance customer engagement and streamline operations. With more than 14,000 clients globally, Syndigo aims to deliver exceptional experiences by integrating analytics throughout the product lifecycle, ensuring the highest quality of data governance, content delivery, and feedback optimization.
1001 - 5000 employees
Founded 2013
☁️ SaaS
🏢 Enterprise
🛍️ eCommerce
Collections Analyst
Job not on LinkedIn
October 28
Syndigo
SaaS • Enterprise • eCommerce
Syndigo is a leading cloud-native company specialized in content and data lifecycle management solutions. The company focuses on providing a comprehensive platform for Master Data Management (MDM), Product Information Management (PIM), and Digital Asset Management (DAM) to help organizations manage data efficiently and optimize their product content. Syndigo serves a wide range of industries including retail, automotive, healthcare, and more, supporting enterprises to enhance customer engagement and streamline operations. With more than 14,000 clients globally, Syndigo aims to deliver exceptional experiences by integrating analytics throughout the product lifecycle, ensuring the highest quality of data governance, content delivery, and feedback optimization.
1001 - 5000 employees
Founded 2013
☁️ SaaS
🏢 Enterprise
🛍️ eCommerce
📋 Description
• Manage remedy tickets for collections team and resolve them in a timely and accurate manner • Meet stated financial goals and objectives monthly • Ensure internal control and financial integrity is always maintained • Work collaboratively with the sales team to resolve client billing issues whilst delivering our White Glove Customer Service • Manage customers assigned to the dunning process and address all issues raised in a timely manner • Conduct calls and follow up emails on assigned accounts • Responsible for timely follow-up and regular updates to accounts receivable collections notes • Complete and deliver any other tasks that may be assigned
🎯 Requirements
• 2+ years handling B2B collections in a low dollar high volume environment • Salesforce and NetSuite exposure is a plus • Ability to read and understand contracts is a plus • Proficient with Microsoft Office Suite or related software • Ability to work a mid-shift schedule: 7:00 – 16:00 Central Standard Time • Excellent verbal and written communication skills in English • Excellent interpersonal and customer service skills • Must have strong attention to detail and an eye for accuracy • Self-disciplined and capable of identifying and completing critical tasks to a deadline • Excellent time management skills with a proven ability to meet deadlines
🏖️ Benefits
• All are welcome here and we invite you to join our team if you are ready to help us continue that growth!
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