Principal, Product Analytics

Job not on LinkedIn

🔥 8 minutes ago

🇪🇺 Europe – Remote

⏰ Full Time

🔴 Lead

📊 Data Scientist

👻 Ghost score 11%

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Synthesia

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

📣 Marketing

💼 Consulting

📦 Logistics

🔥 Funding within the last year

💰 $200M Series E - Synthesia on 2025-10

Marketing • Consulting • Logistics

<Synthesia> Synthesia is a SaaS AI video platform that enables businesses to create studio-quality videos without cameras, microphones, actors, or studios by using AI avatars and synthetic voiceovers. The platform supports 160+ languages, one-click translation/localization, an AI screen recorder, brand management, collaboration and analytics, and enterprise-grade security (SOC 2 Type II, GDPR). It’s marketed primarily to teams and enterprises for training, sales enablement, marketing, knowledge management and internal communications, helping companies scale video production while reducing time and cost.

📋 Description

• Investigate ambiguous, high-stakes questions about user behaviour and customer experience across acquisition, activation, usage and the wider customer journey • Lead deep investigations across product and non-product touchpoints, including support, customer success and sales • Identify failure points in user activation journeys and opportunities for productised capabilities • Analyze acquisition channels, user use cases and customer intent • Conduct regression, causal analysis, statistical analysis and well-designed experiments • Build actionable data science models, including churn models that can trigger real-time product action • Analyze unstructured and AI-specific data, including agent-user conversations, context layers and evaluation systems • Produce market opportunity sizing to support prioritization • Partner with engineering managers on organizational productivity metrics • Translate findings into recommendations for product teams, management and executives • Work independently with Product Managers, engineering managers, commercial teams and the VP of Growth to inform experiments, roadmap and company strategy

🎯 Requirements

• Deep product analytics experience across growth and broader product areas, with a record of investigations that changed decisions • Data science and modelling experience, with the ability to explain application and business impact • Strong grounding in correlation, regression and causal analysis • Proactive approach to surfacing insights and shaping the agenda • Genuine curiosity and investigative mindset • Clear communication with management and executives about business impact • Experience with unstructured data (preferred) • Experience at an AI-native company or with AI product data complexity (preferred) • Understanding of subscription businesses (preferred) • Understanding of PLG motions in a B2B space (preferred) • Experience with multi-product platforms, upsells, cross-sells and bundling (bonus) • Experience alongside qualitative research (bonus) • Pricing and packaging experience, including willingness-to-pay, price testing and bundle performance (bonus) • Legal authorization to work in the country of employment without visa sponsorship • Ability to maintain the right to work without ongoing employer support

🏖️ Benefits

• Responsibility and freedom • Small number of high-impact projects rather than a ticket conveyor belt • Close collaboration with Product, Engineering, Growth and commercial teams • Pragmatic solutions that get used, measured and improved • Direct line of sight to product and strategy decisions • Work across structured and unstructured data, customer conversations and AI evaluation • Independence and impact at principal level without management overhead