
B2B • Recruitment
ibex. Pakistan is a business process outsourcing (BPO) employer operating across many cities in Pakistan, providing customer support (voice, email, chat), back-office functions, IT and infrastructure services, and talent development programs. The company runs recruitment and training initiatives such as the ibex Learning Academy and a talent app, and offers a broad set of roles spanning operations, quality assurance, development, security, and creative services. It emphasizes community programs, corporate social responsibility, and large-scale hiring across multiple locations.
10,000+ employees
Founded 2002
🤝 B2B
🎯 Recruiter
November 11

B2B • Recruitment
ibex. Pakistan is a business process outsourcing (BPO) employer operating across many cities in Pakistan, providing customer support (voice, email, chat), back-office functions, IT and infrastructure services, and talent development programs. The company runs recruitment and training initiatives such as the ibex Learning Academy and a talent app, and offers a broad set of roles spanning operations, quality assurance, development, security, and creative services. It emphasizes community programs, corporate social responsibility, and large-scale hiring across multiple locations.
10,000+ employees
Founded 2002
🤝 B2B
🎯 Recruiter
• Administer, configure, and maintain SQL Server databases (including version upgrades, patching, backups, restores, and replication) • Monitor and optimize database performance, ensuring high availability, reliability, and scalability • Ensure regular database health checks, maintenance, and tuning to achieve peak performance • Implement and manage backup strategies to ensure data recovery and protection against data loss • Test and validate recovery procedures for disaster recovery planning • Implement and manage database security policies, including user access control, roles, and permissions • Ensure compliance with data privacy and security standards (e.g., GDPR, HIPAA) • Conduct performance tuning of SQL queries and database configurations to enhance performance • Analyze execution plans, troubleshoot long-running queries, and optimize them for improved efficiency • Use monitoring tools to proactively identify issues, ensure database uptime, and resolve performance bottlenecks • Respond promptly to database-related incidents and resolve them with minimal impact to users • Work closely with developers, system administrators, and other IT staff to design and implement database solutions • Provide technical support and troubleshooting expertise for SQL-related issues • Maintain up-to-date documentation of database configurations, standards, and procedures • Generate reports on database performance, usage, and health for internal stakeholders
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience) • Proven experience as an SQL Database Administrator, with at least [X] years of experience in database management • Strong experience with SQL Server (versions 2008 and above) • Familiarity with database replication, clustering, and high availability setups (e.g., AlwaysOn Availability Groups) • Strong knowledge of T-SQL, SQL Server Management Studio (SSMS), SQL Server Agent, and other database management tools • Experience with database performance tuning and query optimization • Proficiency in backup and recovery strategies, including high availability and disaster recovery techniques • Familiarity with monitoring and automation tools (e.g., Redgate, SolarWinds, SQL Profiler) • Experience with database security management, including encryption and access controls • Excellent problem-solving and analytical skills • Strong attention to detail with the ability to work under pressure and meet deadlines • Excellent communication and teamwork skills
• 100% Remote / WFH setup • Competitive compensation package • Company-issued equipment & peripherals • 13th Month Pay • 7th Month Bonus • Paid Time Off
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