Staff Product Designer

🔥 16 hours ago

🌐 United States, United Kingdom – Remote

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🗽 New York – Remote

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⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

👻 Ghost score 12%

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Logo of Taptap Send

Taptap Send

51 - 200 employees

💳 Fintech

👥 B2C

Fintech • B2C

Taptap Send is a financial services company dedicated to serving immigrant communities by providing a fast, easy, and affordable way to send money back home. Their mobile app facilitates quick money transfers to Africa, Asia, and Latin America, often with no fees for transfers to most countries. Launched in 2019, Taptap Send is designed for users seeking efficient financial solutions, and is backed by notable venture capital firms as it continues to grow in the financial technology space.

📋 Description

• Set the visual and experiential direction of Taptap Send's global brand • Evolve the brand identity while preserving trust in important financial tasks • Expand the design system into infrastructure with tokens, motion, content patterns, and documentation • Enable consistent product delivery across mobile, web, and internal tools • Take new product offerings from rough hypothesis through shipped product with measurable customer and business impact • Set and maintain the craft standard for the design team • Define design direction for a brand used across four continents • Solve ambiguous, high-stakes problems involving new markets, products, and regulatory terrain • Use AI tooling to prototype, experiment, generate components, automate workflows, and provide front-end work close to specification • Build the design system, brand, and products on top of them • Influence roadmaps through evidence, prototypes, and shipped artifacts • Collaborate across product, engineering, growth, compliance, and go-to-market teams

🎯 Requirements

• Portfolio showing range and depth, including consumer mobile products taken from ambiguity to launch • Evidence of systems thinking, including the structure underlying products, not only screens • Strong visual hierarchy, typography, content strategy, micro-animation, and information architecture fundamentals • Experience using AI tools for LLM-assisted prototyping, code editors, component generation, and workflow automation • Ability to distinguish where AI tools increase velocity from where they produce inadequate work • High attention to detail with pragmatic prioritization • Deep customer empathy and ability to understand customers' financial experiences • Comfortable being the most senior designer in the room • Fintech, marketplaces, or other high-trust consumer category experience is a plus • Portfolio link requested; resume required for application

🏖️ Benefits

• Equal opportunity employer committed to an inclusive and diverse workforce • Reasonable adjustments during the recruitment process • Optional voluntary diversity survey that does not affect the job application

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