Health Insurance Eligibility Representative

Job not on LinkedIn

4 days ago

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🔒 Insurance

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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TaskUs

WebsiteLinkedInAll Job Openings

B2B • SaaS • Finance

TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.

10,000+ employees

Founded 2008

🤝 B2B

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2018-08

📋 Description

• Review patient insurance claims • Utilize online insurance portals to verify patient benefits • Develop a holistic understanding of patient insurance plan details • Update the patient’s deductible, copay, and coinsurance data in clients' billing system when inaccurate • Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client; • Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service; • Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere; • Participate in all mandated internal and external training and/or seminars; • Get to know, understand, and comply with TaskUs’ policies and procedures.

🎯 Requirements

• 1+ years in a prior medical billing or insurance verification role • Strong knowledge of deductible and out-of-pocket max types and determining their status and applicability • Familiarity with different insurance payer types and navigating insurance portals • Experience with multiple platforms is ideal and the ability to use multiple systems connected to insurance panels is required • Experience with HIPAA and compliance-sensitive environments • Must be able to multitask to make effective use of various online resources and platforms. • Must adhere to regulatory requirements to protect patient safety. • Must adhere to client processes to prevent risk to patient care and to provide the ideal patient experience.

🏖️ Benefits

• Health Insurance • Great benefits package • Professional growth opportunities with the chance to learn from many different functions • A fun and inclusive workplace