Team Rubicon
Non-profit • Charity • Social Impact
Team Rubicon is a non-profit organization dedicated to providing disaster relief and building resilience in vulnerable communities worldwide. The organization operates domestically and internationally, offering disaster response, long-term recovery, and other support services. Team Rubicon is powered by volunteers, known as Greyshirts, who work tirelessly to aid communities affected by various disasters such as hurricanes, wildfires, and floods. Funded by donations from individuals and corporate sponsors, Team Rubicon ensures that disaster survivors receive help free of charge.
51 - 200 employees
Founded 2010
🤝 Non-profit
🤲 Charity
🌍 Social Impact
Associate, Client Services – Long Term Recovery
Job not on LinkedIn
November 7
Team Rubicon
Non-profit • Charity • Social Impact
Team Rubicon is a non-profit organization dedicated to providing disaster relief and building resilience in vulnerable communities worldwide. The organization operates domestically and internationally, offering disaster response, long-term recovery, and other support services. Team Rubicon is powered by volunteers, known as Greyshirts, who work tirelessly to aid communities affected by various disasters such as hurricanes, wildfires, and floods. Funded by donations from individuals and corporate sponsors, Team Rubicon ensures that disaster survivors receive help free of charge.
51 - 200 employees
Founded 2010
🤝 Non-profit
🤲 Charity
🌍 Social Impact
📋 Description
• Conduct outreach to prospective clients and other organizations that may provide referrals; • Identify and interview prospective clients and assist them in completing the application process for Team Rubicon’s Long Term Recovery services. • Develop Individual Recovery Plans that include client input. • Conduct follow-up visits to monitor and assess the effectiveness of services provided. • Document comprehensive client background information, case history, updates and progress towards Individual Recovery Plan in both physical and digital files via online software. • Prepare reports as requested. • Assist clients in identifying and obtaining available benefits as well as social and community resources. • Develop and maintain rapport with volunteers, acting as a liaison between geographic members and members in Team Rubicon’s Long Term Recovery team. • Provide support in identifying new capability opportunities within the scope of Long Term Recovery efforts and report accordingly. • Develop and maintain partnerships and relationships across sectors and act as an advocate for those affected by disasters. • Flexibility to adapt to changing disaster landscapes and assume other duties as assigned.
🎯 Requirements
• Bachelor’s degree in social work, disaster management, business administration, or related field; or equivalent experience • 2-3 years of relevant experience in disaster case management or client services • Preferred: Experience in customer service, client intake, social services, CRM tools, and demonstrated experience using data and research to advise organizational decision-making
🏖️ Benefits
• Flexible Unlimited Paid Time Off • Generous holiday schedule (including a paid week off between winter holidays) • Matching 401k contributions up to 4% with no vesting requirement • 100% company-paid health benefits for employees and their dependents • Professional development, leadership development and events/conferences • Paid time off to volunteer with the non-profit of your choice • One-week all-inclusive onboarding experience
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