Vice President – Technology Operations

🕒 August 12

🇺🇸 United States – Remote

💵 $282k - $322k / year

⏰ Full Time

🔴 Lead

👔 Vice President

🦅 H1B Visa Sponsor

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Tebra

501 - 1000 employees

🏥 Healthcare

💼 Consulting

📣 Marketing

💰 Debt Financing on 2022-07

Healthcare • Consulting • Marketing

Tebra is a comprehensive technology platform designed to streamline the operations of independent healthcare practices. It provides an all-in-one solution that optimizes practice efficiency by integrating electronic health records, revenue cycle management, and patient scheduling with over 130 healthcare systems. Tebra offers tools for practice growth, patient experience, care delivery, billing and payments, and data insights. The platform helps practices attract more patients, manage their reputation, enhance patient experience, and automate operations while ensuring full security and HIPAA compliance. Tebra is tailored for family medicine, pediatrics, primary care, and psychology specialties, enabling them to deliver better care, get paid faster, and gain deeper insights through data-driven practice management.

📋 Description

• Lead adoption and usage of advanced AI technologies across technology operations to improve internal efficiency and business outcomes • Identify technology operations trends and AI advancements and incorporate creative solutions to increase efficiency and throughput • Provide leadership, vision, and strategy for automation, stability, and availability across cloud and on-premise infrastructure • Drive innovation across security, data privacy, data operations, development operations, and infrastructure • Define the technology operations strategy and roadmap for scalability, growth capacity, quality of service, performance, reliability, and business continuity • Define requirements for new technology implementations and communicate them to business stakeholders • Partner with senior business leaders to realize measurable outcomes • Drive security, data, infrastructure, and technology operations initiatives and projects • Assess and communicate risks associated with technology investments and purchases • Align technology operations vision with business strategy to support growth • Develop business-case justifications and cost/benefit analyses for technology operations spending and initiatives • Develop and implement the people, processes, and technologies needed to meet customer demands • Define, maintain, and present executive metrics covering security, data, infrastructure health, risks, productivity, and operational health • Define, measure, and improve technology standards across the organization • Provide technical due diligence and assessments for potential acquisitions

🎯 Requirements

• Bachelor's degree or higher in computer science, information systems, or engineering, or equivalent experience • 15 years of experience managing technology operations across development operations, data, infrastructure, and cybersecurity • Extensive knowledge and direct experience with AI tools and methodologies for improving operational efficiency • Strong technical background across heterogeneous on-premise, hosted, and cloud hardware and software environments • Experience with operational technologies for deployment, maintenance, and monitoring of large-scale SaaS platforms • Experience with hosting operations and cloud migrations using AWS, Azure, and GCP • Experience managing vendor relationships and negotiating contracts • Strong executive communication skills for explaining technical details and strategy to non-technical leadership • Demonstrated success leading modernization and transformation initiatives across data and infrastructure environments • Strong knowledge of cybersecurity methodologies and practices • Demonstrated success leading large, diverse global teams • Effective people leadership and talent attraction and retention • Expert knowledge of networks, operating systems, databases, application servers, and web servers • Technical experience with systems networking, databases, infrastructure, and user support • Experience defining standardized operating procedures and services across operational disciplines • Experience in strategic technology planning, execution, and policy development • Experience with business processes, management, and budgeting • Strong understanding of project management principles • Proven experience in planning, organization, and development • Demonstrated ability to apply technology solutions to business problems • Experience with acquisition due diligence and integrations

🏖️ Benefits

• Variable pay opportunity for eligible employees • Healthcare benefits • Dell work-from-home discount • Gympass workout, health, and fitness resources • Telus Employee Assistance Program and mental health resources • Other resources for everyday occurrences

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