Techdinamics Integrations Inc.
B2B • SaaS • Transport
Techdinamics Integrations Inc. is a company specializing in integration and fulfillment technology solutions, addressing in-house, outsourced, and drop shipping fulfillment challenges. They offer a range of products including techSHIP, a multi-carrier shipping solution aimed at automating and enhancing small parcel and LTL shipping processes. The company is known for reducing operating costs, increasing customer satisfaction, and delivering accurate order fulfillment. With over 5000 prequalified 3PLs and 180 million transactions annually, Techdinamics provides extensive worldwide carrier connections to streamline information flow and reduce labor costs.
51 - 200 employees
🤝 B2B
☁️ SaaS
🚗 Transport
Customer Success Manager
Job not on LinkedIn
November 20
Techdinamics Integrations Inc.
B2B • SaaS • Transport
Techdinamics Integrations Inc. is a company specializing in integration and fulfillment technology solutions, addressing in-house, outsourced, and drop shipping fulfillment challenges. They offer a range of products including techSHIP, a multi-carrier shipping solution aimed at automating and enhancing small parcel and LTL shipping processes. The company is known for reducing operating costs, increasing customer satisfaction, and delivering accurate order fulfillment. With over 5000 prequalified 3PLs and 180 million transactions annually, Techdinamics provides extensive worldwide carrier connections to streamline information flow and reduce labor costs.
51 - 200 employees
🤝 B2B
☁️ SaaS
🚗 Transport
📋 Description
• Support new customers as they transition from sales prospects to active, successful users. • Maintain ongoing, proactive communication with customers to assess satisfaction and identify emerging needs. • Conduct regular check-ins and business reviews to ensure customers are leveraging our solutions effectively. • Act as a liaison between customers and Support teams to facilitate prompt issue resolution. • Work closely with Project Managers during project implementations or escalations.
🎯 Requirements
• Proven experience as a Customer Success Manager or in a similar customer-facing role. • Strong communication skills with the ability to build positive business relationships. • Experience improving customer experience and representing brand value. • Degree in Customer Service, Communications, Business, or a related field. • Proficiency in English (spoken and written).
🏖️ Benefits
• Health insurance • Remote work options
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