Customer Success, Digital Account Specialist

🕒 October 13

🐊 Florida – Remote

🐊 Florida – Remote

💵 $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Technogym

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1983

🧘 Wellness

⚕️ Healthcare Insurance

Wellness • Healthcare Insurance • Fitness

Technogym is a global leader in the fitness and wellness industry, dedicated to promoting a healthy lifestyle through innovative training solutions. The company designs and manufactures a wide range of fitness equipment and wellness services, encouraging individuals and communities to embrace physical activity as part of their daily routines. With a strong presence in over 150 countries, Technogym focuses on sustainability and is committed to creating products that not only enhance physical health but also contribute to a better quality of life.

📋 Description

• Achieve digital and consulting sales and profitability targets, maximizing users and retention rates of active licenses for Mywellness platforms • Support sales force in pre-sales and sales activities, including product training on digital offerings • Ensure successful implementations through training and tutoring • Create customer case studies and best practices explaining product value for customer attraction, retention, and secondary revenues • Organize and run seminars or webinars promoting the digital portfolio • Provide reliable and structured forecast and pipeline management • Monitor competitors' pricing and product features, providing proactive market feedback to headquarters • Promote and plan initiatives to maximize customer satisfaction • Support product launches, promotions, and commercial activities to maximize sales • Travel locally and domestically approximately 25% of the time to support new client onboarding and training • Report to the Customer Success and Digital Sales Manager

🎯 Requirements

• Previous experience in digital product sales or account management or a related client facing role is preferred • Excellent verbal and written communication skills with the ability to build trust and communicate complex solutions in a clear, confident, and approachable manner • Strong organizational and time management skills with the ability to manage multiple accounts/ sales opportunities simultaneously • Prior experience using CRM tools required; Salesforce preferred • An interest in fitness/wellness space is highly desirable • Ability to travel locally and domestically approximately 25% of the time • Ability to work remotely in the South Florida region, with Miami preferred

🏖️ Benefits

• Additional compensation opportunities (bonus/commission) • Comprehensive medical, dental, and vision insurance – effective first day of employment • 401k with company match – effective first day of employment • PTO – vacation, sick, and holidays

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