Cyber Security Manager

Job not on LinkedIn

🕒 August 27

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Telefónica Tech

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🛡️ Insurance

🏭 Manufacturing

Healthcare • Insurance • Manufacturing

Telefónica Tech is a leading company providing comprehensive digital transformation solutions. They offer a range of services including Data & AI, Cyber Security, Cloud, Business Applications, and Modern Workplace solutions. Telefónica Tech works with industries such as Public Sector, Healthcare, Financial Services, Insurance, Manufacturing, and Retail to enhance their digital capabilities and ensure efficient, secure, and innovative operations. The company is committed to corporate social responsibility and employs advanced technology to support resilient, scalable, and secure digital solutions for its clients.

📋 Description

• Act as the primary customer contact for managed cyber security services • Lead service reviews, governance meetings and operational forums with technical and executive stakeholders • Ensure services are delivered in line with contractual commitments, SLAs and customer expectations • Translate complex security data into meaningful business insights, recommendations and executive reports • Drive Customer Success Plans and Continuous Service Improvement initiatives • Monitor service performance across SOC, SIEM, MDR, EDR/XDR, vulnerability management and threat intelligence services • Coordinate the response to major security incidents, managing communications, escalations and stakeholder engagement • Identify security risks, trends and opportunities to improve customer security maturity • Partner with technical, commercial and solution teams to enhance service quality and customer outcomes • Support service growth and retention by identifying opportunities to deliver additional value

🎯 Requirements

• 5+ years' experience in a Security Manager, Service Delivery Manager, Cyber Operations Manager, SOC Manager or similar customer-facing cyber security role • Strong understanding of managed cyber security services, including SOC, SIEM, MDR, EDR/XDR, threat intelligence, vulnerability management and incident response • Experience managing enterprise or multinational customer relationships within a cyber security or managed services environment • Proven ability to lead customer service reviews, governance meetings and executive stakeholder discussions • Experience managing escalations, major incidents and post-incident improvement activities • Strong analytical skills with the ability to interpret security data and produce actionable recommendations • Experience producing executive reports, security performance updates, risk summaries and service improvement plans • Knowledge of cyber security frameworks and standards such as ISO 27001, NIST, PCI-DSS and GDPR • Experience working within a Managed Security Service Provider (MSSP) environment • CISSP, CISM, CCSP, CRISC or equivalent cyber security certifications • ISO 27001 Lead Implementer, Lead Auditor or ISO 27005 certifications • ITIL certification • GIAC, CREST or vendor-specific certifications within SIEM, EDR/XDR or cloud security technologies • Experience supporting service growth, commercial discussions and customer success programmes

🏖️ Benefits

• Inclusive culture and commitment to equity • Accessible hiring practices • Employee Resource Groups, including TogetHer (Women's network), Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability