Service Architect

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October 30

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Telefónica Tech

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Cybersecurity • Cloud • Artificial Intelligence

Telefónica Tech is a leading company providing comprehensive digital transformation solutions. They offer a range of services including Data & AI, Cyber Security, Cloud, Business Applications, and Modern Workplace solutions. Telefónica Tech works with industries such as Public Sector, Healthcare, Financial Services, Insurance, Manufacturing, and Retail to enhance their digital capabilities and ensure efficient, secure, and innovative operations. The company is committed to corporate social responsibility and employs advanced technology to support resilient, scalable, and secure digital solutions for its clients.

1001 - 5000 employees

🔒 Cybersecurity

🤖 Artificial Intelligence

📋 Description

• support service design elements of sales, pre-sales, bid opportunities, service implementation, and service opportunities aligning with Telefónica Techs strategic delivery of Policing services • act as the primary service design & architecture interface between the customer and Telefónica Tech • work closely with service delivery and project teams on all new projects and services to be delivered, providing guidance, direction and advice on service architecture and delivery • act as a subject matter expert, providing Telefónica Tech and customers with an understanding of the Service solution across all service delivery - Technical, ITIL, and supporting business functions

🎯 Requirements

• Previous experience in a Service Architect role • More than years’ experience in designing, implementing, and delivering enterprise level IT Managed Services • ITIL Qualified • Experience of managing ITIL processes across service towers and third parties (SIAM) • Experience at senior management level in a large, complex customer facing organization • Proven experience in developing and implementing IT strategies to achieve transformational levels of change and efficiency. • Advanced academic background, preferably to good degree level or equivalent • Experience Police Sector aligned Service Architecture • Proven commercial acumen • Good working knowledge of relevant functional systems • Experience in dealing with and influencing multi-tier management

🏖️ Benefits

• None specified