Senior Manager, Solutions Architecture

🕒 March 30

🌲 North Carolina, Ohio, +2 more states – Remote

🌲 North Carolina – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote ⚔️ Virginia – Remote

💵 $180k - $224k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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TELUS Digital

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

TELUS Digital is an award-winning digital consultancy that combines human-centered design, software engineering, data science and generative AI to create AI‑fueled digital experiences and platforms for global brands. The company provides services in experience strategy, UX research and design, engineering and architecture, data science and engineering, digital marketing, and product/project delivery, and operates Fuel iX™, an enterprise-focused generative AI engine to help businesses move AI initiatives into production. TELUS Digital emphasizes a collaborative culture, global hiring, and accessibility in its hiring practices.

📋 Description

• Lead scoping, technical design, and work planning during the presale process • Speak with prospective clients about the firm's engineering capabilities • Lead technical architecture and discovery projects • Use consulting methods to refine product and technical architecture of client projects • Own a technology vertical, including solution design, platform selection, implementation support, and thought leadership • Provide architectural account-level guidance and subject matter expertise to existing project teams • Support in-flight projects and implement client partners' vision • Collaborate with client and executive partners and delivery teams • Expand accounts to holistically service clients • Apply modern processes such as continuous delivery, rapid iteration, and agile-inspired methodologies

🎯 Requirements

• Multi-platform familiarity with expertise in one or more listed technologies • Front-end experience with Swift, Kotlin, Maui, React Native, React, Angular, Flutter, or Typescript • Backend experience with NodeJS, Spring, .NET, or Python APIs • Experience with AWS, Azure, or GCP cloud platforms • Experience with SQL, NoSQL, or Kafka data services and systems • Familiarity with content management systems, analytics platforms, and third-party frameworks • Experience delivering software in an agency or client-service environment • Experience with commercial conversations involving budgets and fees • Experience with software estimation, work planning, and project plans within time and cost constraints • Ability to explain complex ideas to technical and non-technical individuals • Experience iterating and refining product vision with clients and offering multiple approach options • Excellent verbal and written communication skills • Ability to use repeatable frameworks and best practices to incorporate new technologies or concepts • Comfort working in presale and post-sale environments • Attention to detail and ability to navigate ambiguity • Willingness to learn mobile software development principles • Bonus: experience with Amazon Connect, Zendesk CCaaS, Google CES, Five9, or Genesys CCaaS • Bonus: experience with Databricks, Snowflake, or other cloud data warehousing/lakehouse solutions • Bonus: proficiency with AWS Bedrock, SageMaker, Azure ML, or Google AI Platform/Vertex AI • Bonus: understanding of MLOps and CI/CD for machine learning models • Bonus: familiarity with Docker and Kubernetes • Remote applicants must be able to travel to clients and TELUS Digital Solutions offices as expected

🏖️ Benefits

• Work From Anywhere (Remote) capacity available • Work From Near (Hybrid) capacity available • Learning and development time to grow technology expertise in a selected specialization • Opportunity to work with a global team • Diverse and inclusive workplace • Equal employment opportunities