TELUS
Telecommunications âą Healthcare Insurance âą Security
TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.
10,000+ employees
Founded 1990
đĄ Telecommunications
âïž Healthcare Insurance
đ Security
đ° $500M Post-IPO Debt on 2023-03
Client Service Manager
Job not on LinkedIn
October 10
đŁïžđ§đ·đ”đč Portuguese Required
đŁïžđȘđž Spanish Required
TELUS
Telecommunications âą Healthcare Insurance âą Security
TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.
10,000+ employees
Founded 1990
đĄ Telecommunications
âïž Healthcare Insurance
đ Security
đ° $500M Post-IPO Debt on 2023-03
đ Description
âą Ensure clients achieve measurable value from TAC's software and services âą Deliver a world-class, customer-centric experience âą Collaborate with Customer Success, Sales, Product, and other cross-functional teams âą Build deep relationships with clients to understand their objectives and challenges âą Proactively manage client relationships âą Conduct product demonstrations and training sessions âą Identify upsell and cross-sell opportunities for additional products/services âą Resolve customer issues and escalations
đŻ Requirements
âą Bachelor's degree in Business, Communications, or a related field (or equivalent experience) âą Fluency in Portuguese, Spanish, and English âą Proven experience in customer-facing roles âą Excellent interpersonal and communication skills âą Strong problem-solving skills âą Detail-oriented with strong organizational and time-management abilities âą Familiarity with Retail Execution and Trade Promotion Management software âą Ability to analyze data and metrics
đïž Benefits
âą Diverse team âą Professionally challenging and financially rewarding opportunities âą Opportunities to support renewals and account expansion
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