Operations Coordinator

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Templar Shield

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Cybersecurity • Compliance • Energy

Templar Shield is a premier cybersecurity, privacy, risk, and compliance technology professional services firm. They specialize in helping businesses navigate complex regulatory landscapes and improve their risk management processes through advisory services, technology enablement, and managed solutions. Their expertise spans government, energy, utilities, and private sector industries, providing tailored approaches to identity management, third-party risk, cybersecurity, and data privacy solutions.

51 - 200 employees

Founded 2013

🔒 Cybersecurity

📋 Compliance

⚡ Energy

📋 Description

• Manage the CEO’s calendar, including scheduling meetings, prioritizing tasks, and resolving scheduling conflicts. • Coordinate domestic and international travel arrangements, itineraries, and logistics for CEO and C-Suite team. • Schedule/coordinate key client and partner meetings. • Ensure CEO inbox management, timely follow-ups and professional correspondence. • Draft and edit emails, presentations, and reports on behalf of the CEO. • Support expense reimbursement submission and tracking for CEO. • Handle confidential information with integrity and discretion. • Conduct research and compile data for executive decision-making. • Take ownership of special projects as assigned, often involving cross-functional coordination. • Support planning and logistics for internal and external meetings, executive retreats, and events. • Coordinate materials and collateral inventory and logistics to and from events. • Track and manage event registration lists, leads, and follow-up tasks. • Maintain and update partner profiles, listings, and collateral in ServiceNow Partner Portal and App Store. • Coordinate internal event calendar, ensuring alignment across events, campaigns, and partner activities. • Support execution of campaigns via HubSpot (email, landing pages, nurture flows). • Support social media scheduling and content development with guidance from Channel Manager. • Support creation and updates to sales enablement and collateral materials (case studies, one-pagers, presentations). • Support Channel Manager in coordination of scheduling calls with partner account executives and partner portal management.

🎯 Requirements

• 3-5 years of experience supporting a C-level executive or Senior Management, ideally in consulting, technology, or fast-paced startup environments • Excellent verbal and written communication skills • Proven ability to manage multiple priorities and deliver under pressure • Proficient in Microsoft Office Suite, Google Workspace, Zoom, and project management tools (e.g., Asana, Trello) • Strong organizational and project management skills; attention to detail is a must • Resourcefulness; must know when and how to take appropriate action • Ability to work well in a team and independently • Enjoy working in an autonomous/independent environment • Available during a standard workday 8-5 per client time zone unless otherwise specified • Prior experience supporting an executive in the cybersecurity, risk, or SaaS space • Familiarity with ServiceNow or enterprise consulting operations • Bachelor’s degree in Business, Communications, or related field • Prior experience in CRM technology • Understanding of partner ecosystems (experience with ServiceNow or other SaaS ecosystems is a plus)

🏖️ Benefits

• Competitive salary + performance-based bonus • 100% remote work environment • Health, dental, vision, and 401(k) match • Paid certifications and continuous learning budget • Entrepreneurial environment