Manager, TIME Operations Alliance

🕒 May 19

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $110k - $180k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

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Tempus AI

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🧬 Biotechnology

🤖 Artificial Intelligence

Healthcare • Biotechnology • Artificial Intelligence

Tempus AI is an advanced healthcare technology company that specializes in precision medicine through the use of AI and genomic profiling. The company provides innovative solutions across various medical fields, including oncology, cardiology, neurology, and psychiatry. Tempus enables healthcare providers to make informed treatment decisions by integrating real-world data, clinical trial matching, and algorithmic testing to improve patient outcomes and accelerate drug development.

📋 Description

• Organize and execute client’s data provisioning operations in collaboration with internal partners • Identify risks to data provisioning operations and work with internal partners to resolve issues • Provide operational and high level scientific support on areas of high need for individual clients • Serve as a key point of contact in managing day-to-day focus on portfolio of projects being executed ensuring customer satisfaction and ability for continued growth of Tempus TIME business • Understand the problems that partners need to solve and work closely with Business Development and internal Tempus teams to create proposals of how Tempus can assist in solving those problems • Organize cross-functional working groups with partners and joint steering committees • Assess need for engagement of Tempus subject matter experts across all product areas in coordination with Business Development and Operations • Develop a clear understanding of all contracts relevant to partnership and work with internal stakeholders to ensure flawless execution • Proactively identify and raise issues; act as a point of internal and joint escalation; develop and provide recommendations for resolutions • Lead planning and execution of appropriate face-to-face partner meetings in coordination with cross-functional teams • Lead account health progress checks internally, coordinating across diverse Business Development activities, varying proposals/projects, etc. • Serve as the champion for the partnership’s strategic intent, managing partnership expansion opportunities and executing efforts to ensure the partnership realizes its long-term potential • Maintain and expand collaborations with pharmaceutical partners/CROs to employ an innovative approach to rapid study start-up • Oversee the execution of deliverables for a subset of pharma clients with a focus on quality and expeditious timelines • Manage the day-to-day execution of studies within the TIME network from study start up through closure ensuring customer satisfaction and ability for continued growth of Tempus business • Utilize knowledge of clinical trial development and study start-up to get a portfolio of trials ready for our network of sites • Assist team in creation of innovative tactics, processes, tools, systems, and strategies to continually accelerate the completion of cancer clinical trials • Collaborate with various teams within Tempus, to execute key deliverables including site operations, medical affairs, pathology, bioinformatics and data science. • Identify risks to assigned studies and work with internal and external partners to resolve issues • Occasional Travel required (will vary by project) • Other duties as assigned

🎯 Requirements

• Bachelor's Degree and 7+ years of experience in working with complex clinical trials from a site, sponsor or CRO perspective • Understanding of FDA regulations, GCP, study start-up, clinical trial agreements, trial budgets, IRB submission and pharma operations • Collaborative team player; thrives in a high growth, rapidly evolving business environment • Exceptional customer service skills and strong interpersonal and problem solving skills • Proven track record of setting and achieving high personal standards of performance • Highly organized and systematic, superb attention to detail, and ability to complete tasks with a high degree of accuracy and an eye towards process improvement • Flexible and adaptable; ability to work independently in a fast-paced environment • Proactive mindset that can operationalize implementable solutions, and can help move both internal and external stakeholders to quickly solve problems • Executive presence and engagement experience - must be adept at business analysis and project management • Understanding of translational research and discovery and clinical development at pharmaceutical companies • Advanced understanding of Oncology and clinical trial operations • Proven ability to navigate multi-faceted client and internal teams with success • Exceptional account management, articulation of issues and an ability to navigate a wide range of stakeholders to solve problems

🏖️ Benefits

• Incentive compensation • Restricted stock units • Medical benefits • Other benefits depending on position