Oncology Nurse Case Manager

🔥 2 hours ago

🇺🇸 United States – Remote

💵 $77.5k - $129.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 0%

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Assess customer needs, develop individualized care plans, and document interventions and outcomes in Cigna medical management systems • Collaborate with customers and providers to establish goals, interventions, and evidence-based plans of care • Apply motivational interviewing, behavior change strategies, and shared decision-making to improve engagement and health outcomes • Empower customers to navigate the healthcare system and communicate with providers • Coordinate care across customers, caregivers, providers, and internal partners via phone and digital channels including email, text, and chat • Collaborate with interdisciplinary teams including pharmacists, nutritionists, behavioral clinicians, Medical Directors, and Medical Management programs • Track, analyze, and document daily activity, volume, and outcomes to support performance and quality goals • Follow established policies, procedures, and Case Management performance measures • Navigate multiple systems and applications in a fast-paced, customer-focused environment • Complete required training and maintain clinical knowledge, licensure, and certifications

🎯 Requirements

• Active, unrestricted Registered Nurse (RN) license in your state of residency • Minimum of two (2) years of full-time direct patient care experience as an RN • Specialty case management experience preferred • Oncology experience preferred for specialty roles • Ability to obtain a URAC-recognized Case Management certification within four (4) years of hire • Strong clinical judgment with the ability to assess risk, prioritize care, and act decisively • Excellent verbal and written communication skills across phone and digital platforms • Proficiency in Microsoft Word, Excel, Outlook, and online research tools • Ability to resolve conflict, collaborate across teams, and interact with diverse populations • Strong organizational skills, adaptability, and comfort managing multiple complex cases simultaneously • Ability to maintain clinical knowledge, licensure, and certifications • Must reside in the United States • Home internet connection through cable broadband or fiber optic service with speeds of at least 10Mbps download/5Mbps upload when working from home

🏖️ Benefits

• Annual bonus plan eligibility • Medical, vision, and dental benefits starting on day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Remote work arrangement • Internet service requirement/support for home working: cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload