Insurance Certificate Coordinator

🕒 May 6

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The Hello Team

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🏥 Healthcare

🛡️ Insurance

📦 Logistics

Healthcare • Insurance • Logistics

The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.

📋 Description

• Manage certificate of insurance requests and support policyholders • Handle incoming email requests and prepare certificates based on system data • Maintain organized tracking of all requests and completions • Collaborate closely with the Account Manager for workflow efficiency • Manage multiple certificate requests simultaneously • Follow up promptly on requests when needed • Communicate with clients regarding inspection requirements or policy updates • Perform other duties related to the position as assigned

🎯 Requirements

• Proficient level of English (written and spoken) • Excellent interpersonal and communication skills • Prior insurance experience preferred • Property & Casualty (P&C) experience strongly preferred • Excellent Email etiquette • Exceptional attention to detail and accuracy • Strong multitasking and organizational skills • Highly responsive with clear and timely communication • Strong problem-solving skills and sound judgment • Professional demeanor able to perform effectively under pressure • Strong work ethic with a proactive mindset • Ability to quickly learn new systems, software, and workflows • Proficiency with Microsoft Office (Word, Excel, Outlook)

🏖️ Benefits

• 100% remote work • Great work environment with potential for growth