Operations Support, Virtual Assistant

🕒 July 23

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 30%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

The Hello Team

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🏥 Healthcare

🛡️ Insurance

📦 Logistics

Healthcare • Insurance • Logistics

The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.

📋 Description

• Handle inbound up-sales calls and communicate effectively with customers • Conduct timely follow-ups with clients and prospects • Prepare and send quotes accurately • Identify and coordinate with truckers and transportation partners • Schedule deliveries and manage delivery timelines • Update ETAs (Estimated Time of Arrivals) and communicate changes proactively • Resolve issues and address operational or customer-related problems • Manage rebates and ensure accurate tracking and processing • Support additional tasks related to the role

🎯 Requirements

• Strong English communication skills (written and spoken) • Excellent interpersonal and collaboration skills • Experience with inbound sales and up-sales is preferred, but not required • Previous Appliances Store experience is highly preferred • Excellent Phone and Email etiquette • Familiarity with basic QuickBooks functions, highly preferred • Prior experience in administrative, personal assistant, operations support, or related roles • Strong multitasking and organizational skills with the ability to learn quickly and adapt • Strong attention to detail and ability to manage multiple tasks in a fast-paced environment • Strong problem-solving skills with the ability to work independently • Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management)

🏖️ Benefits

• 100% remote work • Great work environment with potential for growth