Operations Support, Virtual Assistant

🕒 July 23

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 27%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Hello Team

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🏥 Healthcare

🛡️ Insurance

📦 Logistics

Healthcare • Insurance • Logistics

The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.

📋 Description

• Handle inbound up-sales calls and communicate effectively with customers • Conduct timely follow-ups with clients and prospects • Prepare and send quotes accurately • Identify and coordinate with truckers and transportation partners • Schedule deliveries and manage delivery timelines • Update ETAs (Estimated Time of Arrivals) and communicate changes proactively • Resolve issues and address operational or customer-related problems • Manage rebates and ensure accurate tracking and processing • Support additional tasks related to the role

🎯 Requirements

• Strong English communication skills (written and spoken) • Excellent interpersonal and collaboration skills • Experience with inbound sales and up-sales is preferred, but not required • Previous Appliances Store experience is highly preferred • Excellent Phone and Email etiquette • Familiarity with basic QuickBooks functions, highly preferred • Prior experience in administrative, personal assistant, operations support, or related roles • Strong multitasking and organizational skills with the ability to learn quickly and adapt • Strong attention to detail and ability to manage multiple tasks in a fast-paced environment • Strong problem-solving skills with the ability to work independently • Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management)

🏖️ Benefits

• 100% remote work • Great work environment with potential for growth