The Sales Factory
B2B • Marketing
The Sales Factory is a leading B2B lead generation agency that focuses on data-led sales strategies to help businesses achieve their revenue goals faster. They specialize in supporting both small startups and large enterprises by generating more sales opportunities at any business stage, from discovery to market expansion. With tailored business sales solutions and expert guidance, they assist organizations in overcoming challenges related to sales team recruitment, capacity management, and resource allocation. The Sales Factory offers custom solutions that seamlessly integrate into existing operations, utilizing cutting-edge technology and data-driven insights to optimize long-term success. Their services include target audience identification, message crafting, market engagement process design, and strategic go-to-market planning, making them a trusted partner for B2B sales growth across various industries.
51 - 200 employees
🤝 B2B
Client Support Representative
12 hours ago
The Sales Factory
B2B • Marketing
The Sales Factory is a leading B2B lead generation agency that focuses on data-led sales strategies to help businesses achieve their revenue goals faster. They specialize in supporting both small startups and large enterprises by generating more sales opportunities at any business stage, from discovery to market expansion. With tailored business sales solutions and expert guidance, they assist organizations in overcoming challenges related to sales team recruitment, capacity management, and resource allocation. The Sales Factory offers custom solutions that seamlessly integrate into existing operations, utilizing cutting-edge technology and data-driven insights to optimize long-term success. Their services include target audience identification, message crafting, market engagement process design, and strategic go-to-market planning, making them a trusted partner for B2B sales growth across various industries.
51 - 200 employees
🤝 B2B
📋 Description
• Respond to customer inquiries via email, chat, and/or phone • Provide clear, step-by-step guidance and support based on established procedures • Troubleshoot issues and document interactions accurately • Support customers through multi-step processes and help them understand required next actions • Handle sensitive information with care • Escalate complex issues to internal support teams • Maintain high standards of accuracy, professionalism, and customer satisfaction • Follow standardized workflows, scripts, and compliance guidelines
🎯 Requirements
• Must be located in Florida • Reliable high-speed internet • Strong written and verbal communication skills • Ability to follow structured workflows and multi-step processes
🏖️ Benefits
• Paid training • Opportunities for advancement and cross-training • Remote work flexibility • Supportive, collaborative team culture
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