Retail Account Manager

🕒 July 22

☕ Washington – Remote

☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Bluebird Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛒 Retail

🛍️ eCommerce

📣 Marketing

💰 Private Equity Round on 2021-08

Retail • eCommerce • Marketing

The Bluebird Group is an omnichannel retail service agency that helps build and grow brands at leading retailers such as Target, Best Buy, Amazon, Costco, Walmart, Sam's Club, and Kohls. Driven by data and led by experts, the company focuses on connected retail strategy, retail media, creative services, and insights to enhance brand growth and presence in the retail market.

📋 Description

• Serve as a key point of contact for clients, Costco teams, and internal stakeholders • Build working relationships with vendor operations teams and Costco buying teams • Support day-to-day account management activities and ongoing business initiatives • Maintain accurate records related to program agreements, pricing, product information, order status, and planning activities • Assist with new vendor onboarding and setup activities for brands launching at Costco • Develop and manage demand forecasts to support inventory flow and business performance • Monitor inventory positions and in-stock levels, identify risks, and recommend solutions • Analyze sales trends, forecasts, and replenishment needs • Partner with clients and internal teams to improve forecasting accuracy and inventory performance • Support planning for product launches, promotional events, and seasonal programs • Analyze vendor performance metrics and identify trends, risks, and growth opportunities • Conduct root cause analysis to resolve operational and performance challenges • Provide weekly sell-through reporting, analytics, and actionable recommendations to clients • Translate data into insights supporting business decisions and account growth • Monitor key business metrics and communicate performance updates to stakeholders • Create, maintain, and update items within Costco systems • Support new item launches and ongoing item maintenance activities • Assist with Syndigo content management and digital product information updates • Support Smarter Sorting registration and program requirements • Ensure item setup, product information, and program documentation remain accurate and current • Monitor customer purchase orders and support issue resolution • Maintain accurate shipping, invoicing, and operational records within internal systems • Coordinate with clients and internal teams for smooth program and initiative execution • Identify operational issues and proactively drive resolution • Partner with sales, supply chain, operations, and finance teams • Coordinate communication and information sharing across stakeholders • Support special projects and business initiatives as needed • Contribute to a collaborative, client-focused team environment

🎯 Requirements

• Bachelor's degree preferred • Experience working with Costco on the retailer or supplier side preferred • Experience in account management, retail operations, supply chain, forecasting, analytics, or related fields • Experience supporting consumer packaged goods (CPG) brands preferred • Experience managing multiple priorities and projects in a fast-paced environment • Strong analytical and problem-solving skills • Ability to interpret data, identify opportunities, and make recommendations • Excellent written and verbal communication abilities • Strong organizational and project management skills • Proficiency with Microsoft Excel, including sorting/filtering data, pivot tables, and VLOOKUPs • Working knowledge of Costco systems, processes, and operational requirements preferred • Ability to work independently while collaborating effectively across teams • Ability to travel as needed based on client and business needs

🏖️ Benefits

• Ability to travel as needed based on client and business needs • Inclusion of diverse perspectives and an environment where team members feel they belong, are respected, and empowered to impact the business and achieve their full potential